Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungar or Spanish)

Velenosi & Meredith Consulting; Málaga; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Join a dynamic international team as a technical customer support specialist, working fully remote while providing top-notch assistance for cloud-based platforms and SaaS solutions. This role offers a permanent contract under Spanish labor law, competitive salary, and performance-based bonuses. You'll engage with clients, troubleshoot issues, and collaborate with engineering teams to enhance service delivery. If you're tech-savvy, fluent in one of the required languages, and reside in Spain, this is a fantastic opportunity for career development and continuous learning in a vibrant tech environment.

Servicios

Competitive salary

Performance-based bonuses

Full remote flexibility

Career development opportunities

Access to technical certifications

Continuous learning

Formación

• Experience in providing technical support for cloud-based platforms.
• Fluency in one of the specified languages and English at C1-C2 level.

Responsabilidades

• Provide first-level technical support to clients using cloud-based tools.
• Troubleshoot technical issues via chat, email, or phone.

Conocimientos

Technical Support

Cloud Services

SaaS Solutions

Troubleshooting

Documentation

Descripción del empleo

We are hiring tech-savvy professionals already based in Spain for full-remote technical customer support roles, specializing in cloud-based platforms and SaaS solutions. This is a great opportunity to join an international team under a permanent Spanish contract.

Position Details:

• Language requirements: Fluent in one of the following Italian, Polish, Czech, Hungarian or Spanish plus English C1-C2
• Contract type: Permanent (contrato indefinido)
• Work model: 100% remote (you must already reside in Spain)
• Field: Technical Customer Support cloud services, SaaS, digital tools, and similar
• Schedule: Monday to Friday (no night shifts)
• Training: Fully paid
  
  
  

Your Responsibilities:

• Provide first-level technical support to B2B or B2C clients using cloud-based tools and platforms
• Troubleshoot technical issues and guide users through solutions via chat, email or phone
• Collaborate with engineering and product teams for escalations and improvements
• Create and improve internal documentation and client-facing FAQs
  
  
  

What We Offer:

• Competitive salary with performance-based bonuses
• Permanent contract under Spanish labor law
• Full remote flexibility
• Career development within international tech companies
• Access to technical certifications and continuous learning
  
  
  

Who Were Looking For:

• You are already living in Spain
• You speak one of the listed languages natively and have C1-C2 level English
• You have prior experience in tech support, Cloud Solutions or similar
  
  
  

To apply, send your CV to

[e-mail]

WhatsApp: [phone]