Aplica Ya It Helpdesk Support

buscojobs España; Madrid; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading company in Madrid seeks an IT Helpdesk Support & System Administrator to enhance user support and manage Office 365. Join a dynamic international team focused on innovation and excellence, offering a permanent contract with flexible working options and additional benefits.

Servicios

Permanent contract with a 6-month trial period

Flexible working hours

Possibility to work remotely

Extra days off during Christmas and Easter

Company events

Tax advantages via Flexible Compensation platform

Formación

• Minimum 1 year of experience in Helpdesk support or MS Office 365 administration.
• Professional proficiency in Spanish and English.

Responsabilidades

• User support and setup of computers in PC and MAC environments.
• Office 365 administration including users, groups, and Exchange.
• Hardware and software inventory management.

Conocimientos

Spanish

English

Critical Thinking

Autonomy

Proactivity

Educación

MCSA Office 365 Certification

Herramientas

MS Office 365

MS Excel

Descripción del empleo

Job Title: IT Helpdesk Support & System Administrator

The Business Innovation Consulting Group (BICG) is a multidisciplinary creative team committed to excellence in every project. We are currently seeking an IT Helpdesk Support & System Administrator to join our international team based in Madrid.

Responsibilities

1. User support and setup of computers in PC and MAC environments.
2. Setup and support of smartphones and tablets (Android and iOS).
3. Hardware and software inventory management.
4. Network management.
5. Coordination with technical suppliers such as Microsoft, Dell, Canon, and Apple.
6. Office 365 administration (users, groups, Exchange, Teams, SharePoint, Intune).
7. Assisting with facilities tasks.

Qualifications

• Minimum 1 year of experience in Helpdesk support or MS Office 365 administration.
• Languages: Spanish and English (professional proficiency).
• Generosity, autonomy, and a proactive attitude.
• Ability to think critically and act practically.
• Preferred: MCSA Office 365 certification or similar; proficiency in MS Excel.

What We Offer

• Permanent contract with a 6-month trial period.
• Engaging projects within a fun, international, and established company with over 20 years of experience.
• International mindset and start-up spirit.
• Open culture with flat hierarchies and direct communication.
• Autonomous work environment encouraging creativity and idea implementation.
• Supportive community where everyone’s well-being is prioritized.
• Flexible working hours and the possibility to work remotely.
• Equipment provided, including a laptop.
• Beautiful office near Cuzco.
• Additional benefits: extra days off during Christmas and Easter, company events, and tax advantages via our Flexible Compensation platform.