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A leading company is seeking a Senior Product Manager to lead the development of their AI-first Voice Assistant. This role involves driving product development, collaborating with teams, and balancing user needs with business objectives. The ideal candidate thrives in dynamic environments, has extensive product management experience, and is a proactive communicator. Join a fully remote team that values user satisfaction and innovation.
Smith.ai has been making life easier and business better for small and medium-sized businesses since 2016. Using a “human + AI” approach, we handle inbound and outbound communication, qualifying leads, and optimizing customer funnels. Our small, fully-remote team spans the globe, with a culture that prioritizes user satisfaction and rapid iteration. (Our design and engineering teams are primarily based in Europe / CEST.) Our customers love us, and their feedback fuels our product development.
About This Role
As a Senior Product Manager, you will lead the development, launch, and enhancement of our product and internal tools, with a primary focus on growing our AI-first, human-in-the-loop Voice Assistant. (Recent example includes shaping, scoping, de-risking, and leading the development of a custom greeting feature, and creating and sharing video documentation of your work for internal and external audiences.) You’ll work in a fast-paced, high-growth environment, balancing user needs with business objectives. You'll be part of a small team, working collaboratively with the entire company. There is significant opportunity to contribute to our team culture and growth.
About You
You thrive in dynamic environments, bringing a strategic mindset and a bias for action. A systems thinker who communicates complex ideas effectively, you balance tactical execution with long-term vision.
If you're a lone wolf who prefers isolation, this isn't the right fit. We need a collaborative, adaptable team player.
Responsibilities
Experience
Must Have :
Nice to Have :
HIRING PROCESS
We'll start with screening applications. From there, if it looks like there's a fit, we will have a 15-30 minute introductory call. That may lead to a live (virtual), 1-hour collaborative exercise, with no pre-work. If that meets our criteria, we'll then go on to a 45-60 minute interview with the hiring manager, followed by 60 minute interviews with the team, possibly in pairs (2 of us, 1 of you). And if that goes well, we'll present an offer.
REMUNERATION & WORKING ENVIRONMENT
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