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A leading company in the sports and entertainment sector is seeking a Digital Manager to enhance customer relationships through CRM strategies, oversee digital product development, and execute marketing campaigns. The ideal candidate will have extensive experience in digital management and a strong understanding of marketing principles. Join us to drive digital success and innovate customer engagement.
Created and organized by Kosmos, the Kings League has become a global phenomenon that has revolutionized the way we understand football and sports. A new 7-a-side football league with teams chaired by the world's best streamers and content creators, with revolutionary rules aimed at uniting the best of football with the latest trends in esports and new ways of communicating and understanding the world. In this sense, the Kings League has not only managed to "reimagine the game," but has also elevated sport and entertainment to a new dimension, making it more accessible to all audiences.
Main Responsibilities
Develop and implement CRM strategies to enhance customer relationships and drive customer retention.
Utilize CRM tools to analyze customer data, segment audiences, and personalize communication for targeted campaigns.
Collaborate with cross-functional teams to ensure seamless integration of CRM systems with other business processes.
Oversee the development and maintenance of digital products, including websites and mobile apps.
Work closely with the development team to ensure user-friendly interfaces, optimal functionality, and alignment with business goals.
Conduct market research to identify trends and opportunities for digital product improvement.
Plan, execute, and optimize digital marketing campaigns across various channels, including social media, email, and other online platforms.
Monitor campaign performance, analyze key metrics, and provide actionable insights for continuous improvement.
Collaborate with the marketing team to ensure consistent branding and messaging across all digital channels.
Utilize analytics tools to track and measure the performance of digital initiatives and marketing campaigns.
Generate regular reports and present insights to the management team, highlighting areas for improvement and success.
Collaborate with cross-functional teams, including marketing, IT, sales, and customer support, to ensure alignment and integration of digital strategies.
Communicate effectively with internal stakeholders and external vendors to drive successful digital initiatives.
Requirements
If you are a strategic thinker with a passion for digital innovation and customer engagement, and an enthusiastic and proactive professional who has a desire to learn and grow with us, we invite you to join our team and contribute to our company's digital success.
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