- Aplica Ya Fullremote- It Technical Support (Salesforce)

buscojobs España; Madrid; A distancia; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading IT consulting company is seeking an IT Support Specialist Salesforce to provide second-level support. The role offers full remote work with flexible hours and a focus on employee happiness. Join a diverse team and work on interesting projects with cutting-edge technologies.

Servicios

€1200 per year training budget

Flexible working hours

Private health insurance

Wellhub access to fitness and wellness

Work permit processing for family

Formación

• 2+ years of technical experience with Salesforce.
• SysAdmin knowledge required, not just end-user experience.

Responsabilidades

• Provide second-level support to users and customers.
• Troubleshoot and resolve issues.

Conocimientos

Salesforce

Cloud Environments

APIs

DevOps

SQL

Herramientas

ServiceNow

Jira

Confluence

MS Office

Descripción del empleo

Capitole is one of the best IT consulting companies and the place you want to be. Why? People in the center. We believe in a different model, more human, with the employee in the center of our company. Interesting projects, cutting-edge technologies, and agile methodologies. We focus on happiness and have a low turnover rate. Benefits include:

1. €1200 per year training budget
2. Flexible working hours
3. More than 900 skilled professionals from over 27 nationalities
4. Tailored career paths
5. Monthly follow-ups and 360º continuous evaluation
6. Private health insurance
7. Flexible retribution program
8. Wellhub: access to fitness, wellness, and mental health support
9. Work permit processing for Spain with family
10. Technological communities and events

Capitole Consulting continues to grow, and we want you to be part of it!

We are looking for an / a IT Support Specialist Salesforce

This role involves providing second-level support to our users and customers by troubleshooting and resolving issues, along with various other tasks.

Previous Technical Experience (+2 years):

• 2+ years of technical experience with CRM (Salesforce) leads & opportunities
• Salesforce technical knowledge; SysAdmin required, not only end-user knowledge
• Experience with APIs, Microservices, Cloud Environments, and DevOps tools (e.g., Docker, Kubernetes, Jenkins) is a plus
• Knowledge of ServiceNow, Jira, Confluence or similar tools
• Proficiency in MS Office tools: Word, Excel, PowerPoint, SharePoint
• Knowledge of cloud IT architectures and landscapes
• Knowledge and/or certification in AWS
• Advanced SQL queries, including scripting for automation
• Experience with read/write SQL queries in tools like SQL Developer Oracle or similar

Conditions:

Modality: FULL REMOTE

Timetable: Service from 7h-20h (shifts from 7h-16h or 11h-20h) and Saturdays from 8h-16h

Interested? Click here to find out more! See what people say about us on Glassdoor. Feel free to send your profile — we are excited to meet you!

Security and Confidentiality:

• Access to confidential information related to Capitole and the projects
• Compliance with security policies and NDA signing