Business Analyst And Reporting Analyst (Pharmaceutical Sector)

buscojobs España; Sevilla; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading global consulting firm is looking for a Service Operations Data and Reporting Analyst to support operational data and reporting for a top pharmaceutical company. The role involves managing data, developing reports, and ensuring transparency in operational processes. The ideal candidate will have a Bachelor's degree in relevant fields, experience in data management, and proficiency in SQL and Tableau. The company offers a permanent contract, flexible schedule, and various benefits.

Servicios

Permanent contract

Flexible schedule

Training & certification opportunities

Home office options

Flexible benefits

Health insurance

Formación

• Experience in data and process management.
• Fluent in English; additional languages are a plus.

Responsabilidades

• Manage operational data and reporting for Human Pharma Services Teams.
• Develop and maintain reports and dashboards.
• Support sourcing activities such as contract management.

Conocimientos

Data Management

Financial Expertise

Negotiation Skills

Collaboration

Communication

Planning

Educación

Bachelor’s Degree in Information Management

Bachelor’s Degree in IT

Bachelor’s Degree in Finance

Herramientas

SQL

Tableau

Descripción del empleo

Omega CRM Consulting is seeking a Service Operations Data and Reporting Analyst to collaborate with a top 15 global pharmaceutical company.

Duties & Responsibilities

In the HPS Operational Analytics team, as a Service Operations Data and Reporting Analyst, you will be responsible for operational data, reporting, and analysis supporting all operational topics related to the Human Pharma Services Organization.

Analysis Tasks:

• Collaborate with the Operational Analytics team within Service Operations to manage operational data and reporting for all Human Pharma Services Teams.
• Deeply understand operational processes and data, including financials, forecasting, service KPIs, and demand management; assist in process simplification and governance for invoicing.
• Coordinate with Service Owners to ensure operational processes support data needs for transparency and KPIs.
• Develop and maintain reports and dashboards to meet operational requirements.
• Assist ROPUs and Service Account Leads with forecasts and budget transparency.

Administrative Tasks:

• Support sourcing activities such as contract management, PO creation, cost management, and invoicing documentation.

Requirements:

• Bachelor’s Degree in Information Management, IT, Finance, or equivalent experience.
• Experience in data and process management.
• Financial data expertise, including budgeting, invoicing, and budget tracking.
• Proficiency in SQL and Tableau (intermediate level).
• Strong negotiation and influencing skills across matrix and cross-functional teams.
• Sound judgment in assessing benefits and risks, with good decision-making skills.
• Fluent in English (spoken and written); additional languages are a plus.
• Excellent collaboration, communication, and mediation skills.
• Results-oriented with good planning and organizational skills; strong observation, interviewing, and listening abilities.

What We Offer:

• Permanent contract.
• Flexible schedule promoting work-life balance.
• Training & certification opportunities with leading partners.
• Home office options.
• Flexible benefits (public transport, meal vouchers, etc.).
• Health insurance.
• Our commitment to societal betterment through Omega in Action initiatives.

About Us

Omega CRM Consulting, part of Merkle and the dentsu group, is a global digital leader specializing in customer-centric solutions, technology, and data, enhanced by AI. With over 23 years of experience, 580+ professionals from 24 nationalities, and 2,500+ certifications, we are a leader in the Salesforce ecosystem in Spain. We serve industries like Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel customer experiences. Recognized for excellence with awards such as Salesforce Partner of the Year FY23, we prioritize growth through our core values: #Talent, #Flexibility, #Commitment, and #Innovation, fostering a culture of #Together.