Market Manager

buscojobs España; Alicante; A distancia; EUR 40.000 - 55.000; Jornada completa

Descripción de la vacante

A leading technology partner in the travel industry is seeking a motivated professional to manage commercial accounts and enhance supplier relationships. This remote role offers the chance to work in a dynamic environment, driving growth and digital transformation in the travel sector. Ideal candidates will possess strong communication skills and a customer-focused mindset, with a minimum of three years in the travel industry. Join us in shaping the future of travel services globally.

Servicios

Attractive benefits package

Opportunities for career development

Formación

• Minimum 3 years managing commercial accounts.
• Fluent in English and Turkish.
• Minimum 3 years experience in the travel industry.

Responsabilidades

• Drive revenue growth by optimizing relationships with hotels.
• Manage a portfolio of 500-1500 accounts.
• Participate in team meetings to discuss revenue performance.

Conocimientos

Interpersonal Skills

Communication Skills

Negotiation Skills

Customer-focused

Self-motivation

Educación

Diploma or Professional Degree

Herramientas

Salesforce

Descripción del empleo

Job Description

HBX Group is the world’s leading technology partner in the travel industry, connecting and empowering local and global brands across accommodation, transport, activities, and payments. We have a network of 300,000 hotels worldwide and serve 60,000 high-value clients such as tour operators, travel agents, and loyalty schemes across 140 source markets. Our company is tech-driven with a customer-first philosophy, supported by commercial teams with extensive ground knowledge and relationships. We foster a dynamic team environment where we encourage everyone to 'move fast, dream big, and make a difference' daily. We believe that our success stems from the combination of technology, data, and people, along with our 'global approach, local touch' mentality. Headquartered in Palma, Mallorca, we employ around 3,500 people globally.

Location: Full Remote in Spain OR Turkey

Job Responsibilities

• Drive revenue growth from the designated area by building and optimizing relationships with long-tail hotels.
• Implement the digital supplier model with hotels in their portfolios.
• Maintain and expand the share of long-tail suppliers in their portfolios.
• Convert long-tail suppliers to core suppliers.
• Enhance competitiveness through digital approaches.
• Acquire new suppliers digitally and recover existing ones.
• Reduce 'cost to serve' while improving service levels.
• Understand and optimize contracting tools.
• Improve marketing campaign conversions; perform approximately 50 calls per week to hotel portfolios to increase TTV and bookings.
• Participate in regular team meetings to discuss revenue and campaign performance, providing insights for improvements.
• Manage hotel onboarding via e-registration.
• Contribute to the digitalization process, providing feedback for process improvements.
• Update interactions with suppliers in Salesforce CRM (calls, tasks, opportunities).
• Manage a portfolio of 500-1500 accounts.
• Assist hotels with platform interactions and operational topics to promote self-service.

Skills Required

• Excellent interpersonal, communication, and negotiation skills.
• Strong willingness to learn and try new approaches.
• Ability to prioritize, perform, and drive results.
• Capacity to work independently.
• Initiative, resilience, and self-motivation for continuous improvement.
• Customer-focused with active phone communication skills.

Experience and Qualifications

• Minimum 3 years managing commercial accounts.
• At least 1 year in sourcing, operations, or marketing.
• Educational background: Diploma or professional degree preferred but not mandatory.
• Fluent in English and Turkish.
• Minimum 3 years experience in the travel industry.
• Proficient in Salesforce at a medium level.

Join us during this exciting phase of transformation as we become the world's leading travel services provider. We offer an attractive benefits package and opportunities to work in innovative, multicultural environments, building strong international relationships and developing your career globally.