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A leading company in ecommerce fulfillment is seeking a Sales Executive to manage client onboarding and drive product adoption. The role involves engaging with new users, managing sales processes, and advocating for product improvements. Ideal candidates are proactive, detail-oriented, and fluent in French and Spanish, with a passion for customer service. Enjoy a flexible schedule, remote work options, and a supportive team culture focused on growth and learning.
At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.
The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
Our values
Win as One. Delight Customers. Deliver Great Outcomes.
About the team
Join our dynamic environment where you're challenged every day, fostering growth and adaptability. Experience a strong team culture where victories and setbacks are shared, promoting camaraderie and resilience. Engage in an honest, transparent culture that cultivates high performance and mutual trust. Pursue challenging yet achievable targets, with opportunities to earn monthly bonuses. Be part of a business driving transformation in the ecommerce fulfillment market, contributing to meaningful change. Benefit from real-time training, coaching, and mentoring from experienced leaders and colleagues, empowering continuous learning and development.
What will you be doing?
You will engage with new users of Packlink PRO, understanding their business and objectives, and
managing the onboarding, success, and satisfaction of our clients . As a Sales Executive, you will be the first point of contact for clients, responsible for successful training, onboarding, and adoption of our platform, driving product adoption and revenue. You will also manage the sales process from proposal to onboarding.
You will develop your sales skills and technical understanding of shipping processes . Regular and proactive communication with internal stakeholders and providing constructive feedback for users is essential. If you're passionate about customer delight, acquisition, retention, and want to be part of a high-tech platform loved by its customers, we'd love to hear from you.
What are we looking for?
What will make you stand out?
What do we offer?
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Do you speak fluent French and Spanish?
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