Business Development Representative

Genesys; Burgos; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a motivated Direct Response Representative to join their dynamic team. This role is perfect for recent graduates or early-career professionals passionate about sales and customer engagement. You will have the opportunity to manage warm leads, nurture relationships, and conduct product demonstrations while achieving quarterly targets. The company offers comprehensive training and support through its Early in Career program, making it an ideal steppingstone for a successful career in sales. Join a growth-oriented firm where your contributions will make a real impact!

Formación

• Bachelor's degree in business, marketing, or related field.
• Strong written and verbal communication skills in English.

Responsabilidades

• Manage and respond to inbound leads, ensuring effective qualification.
• Prospect and identify opportunities within target accounts.

Conocimientos

Communication Skills

Sales Techniques

Organizational Skills

Tech Savvy

Team Collaboration

Growth Mindset

Curiosity

Educación

Bachelor's Degree in Business

Bachelor's Degree in Marketing

Bachelor's Degree in Communications

Descripción del empleo

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency, and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Location : EMEA – Barcelona

Job Description

Are you a recent graduate or early in your career with a passion for sales and customer engagement? Genesys is looking for a motivated individual to join our team as a Direct Response Representative (DRR). In this role, you will help identify and qualify new sales opportunities, focusing on warm leads and collaborating with our Sales team to build a consistent pipeline that drives revenue growth.

Key Responsibilities

• Manage and respond to inbound (warm) leads : Evaluate customer interest generated through a variety of channels. Follow-up within required timeframes, ensuring a prompt and effective qualification process. Move prospective customers through the sales funnel.
• Prospect & identify opportunities : Learn and apply strategic techniques to identify potential customers and uncover key contacts within target accounts.
• Nurture relationships : Serve as a trusted advisor to prospects, helping them understand the value of our solutions.
• Conduct high-level product demonstrations : Showcase Genesys products and capabilities.
• Achieve targets : Meet quarterly goals by transforming leads into opportunities, tracking key performance indicators, and maintaining strong follow-up practices.

Qualifications

• Educational background : A bachelor's degree in business, Marketing, Communications, or a related field.
• Communication skills : Strong written and verbal communication skills. English fluency; we are also looking for 1 person fluent in German and 1 fluent in French.
• Tech savvy : Comfortable using digital tools and platforms, with a willingness to learn new technologies.
• Organizational skills : Ability to manage time effectively, prioritize tasks, and meet deadlines.
• Team player : Eager to collaborate with cross-functional teams, especially within sales and marketing.
• Growth mindset : A desire to continuously learn and improve, both personally and professionally.
• Innate curiosity : A natural drive to ask questions, explore new ideas, seek out innovative solutions, and continuously learn.

What you bring to the role :

• Entrepreneurial spirit : You are driven, self-motivated, and excited about helping customers succeed.
• Tech enthusiast : You have a natural curiosity about technology and how it can solve business challenges.
• Strategic thinker : You can think critically and develop strategies that drive results.
• Goal-oriented : You set goals and work diligently to achieve them.
• Career-growth focused : You see this role as a steppingstone towards a future in sales and are eager to develop the skills necessary to advance within the company.
• Sales aspirations : You are excited about the opportunity to eventually transition into a direct sales role and are committed to developing your career in this direction.

Direct Response Representatives will receive in-depth role training and will also be supported through year one by the Genesys Early in Career program, an impactful, add-on experience designed to help new graduates make connections and learn new skills.

This is a great opportunity for someone looking to start a career in sales with a dynamic, growth-oriented company. We invite you to explore Genesys and learn about our award-winning culture and industry-leading offerings.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

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