Claims Consultant (German Speaker)

buscojobs España; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading company in personal insurance brokerage is seeking a Claim Agent in Barcelona. The role involves supporting customers and resolving complex issues while working in a dynamic international environment. Candidates should be native German speakers with strong organizational skills and a proactive attitude. Enjoy living in a vibrant city with a rich culture and beautiful surroundings.

Servicios

28 days/year holiday

Stable and international work environment

Fast-growing company

Formación

• Native level of German and a good level of English.
• Previous experience in administrative or back-office work is beneficial.
• Ability to work autonomously and in a coordinated manner.

Responsabilidades

• Support customer-facing colleagues and handle complex contract issues.
• Ensure quick resolution of customer problems.
• Directly contact customers to understand and act on their needs.

Conocimientos

German

English

Organizational skills

Problem-solving

Proactive attitude

Intercultural communication

Descripción del empleo

You have already gained experience in the administrative field. You have an organized nature and are able to familiarize yourself well with new content. At the same time, you have a professional approach to customers. Does this sound like you? Then don't miss this opportunity! Put your skills to the test while living in one of the most beautiful metropolitan areas in Europe.

Tasks

Your responsibilities and impact as Claim Agent:

• Supporting customer-facing colleagues while interacting as a problem solver and handling complex issues concerning contracts etc.
• Ensuring a fast and quick resolution for problems.
• Working together with partners and providing direction for issue resolution in order to achieve customer satisfaction.
• Being in direct contact with customers to understand and act on behalf of their needs.

Requirements

Skills, qualifications and interests you need to succeed in this role:

• A native level of German.
• A good level of English.
• Good to have previous experience/background in administrative or back-office work.
• Working coordinated, organized and autonomously.
• Being energetic, innovative and working proactively at a fast pace.
• Excitement about intercultural communication and the expatriate lifestyle.
• Living in or willing to relocate to Barcelona for an international career and life experience.
• Having a valid Spanish work permit (required).

What’s in it for you?

• Contract: permanent with 2 months of probation.
• Working hours: 40/weeks, Mon-Fri 9AM – 6 PM.
• 28 days/year holiday.
• Working in a stable and international work environment.
• Working in a fast-growing company.

Your future company

The company is one of the European leaders in the personal insurance brokerage business with over 26 years of experience in loan protection insurance and personal pensions. The company was founded in France and nowadays has several offices within Europe. In Barcelona, they have around 85 people.

What should you expect from living in Barcelona?

• The unique experience of an international and diverse culture.
• A beautiful beach city surrounded by both coastal towns and mountains.
• Delightful gastronomic experiences of Spanish, Catalan and World cuisines.
• Quite a dynamic and active urban life where it is difficult to get bored.
• Sunny days, Mediterranean weather and a relaxed lifestyle.
• An attractive startup and innovation hub with exciting opportunities.