Dependiente / a 36h Semanales Interinidad. Tienda

Salve.Inno Consulting; Comunidad Valenciana; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

Join a forward-thinking company as a Sales Assistant (Style Maker) and play a key role in enhancing customer experiences. This position involves crafting personalized looks for clients, fostering relationships, and ensuring high levels of satisfaction through exceptional service. You'll engage in the sales process, utilize digital tools, and contribute to a vibrant store environment. If you're self-motivated, customer-focused, and passionate about luxury retail, this is the perfect opportunity for you to shine and make a difference in a dynamic team.

Formación

• 1-3 years of experience in luxury retail with a focus on customer satisfaction.
• Strong communication and interpersonal skills to engage with clients effectively.

Responsabilidades

• Assist customers in creating their ideal look while achieving store objectives.
• Engage actively in the sales process and maintain store presentation standards.

Conocimientos

Fluent in English

Fluent in Spanish

Customer Focus

Interpersonal Skills

Presentation Skills

Professional Selling Techniques

Flexibility

Herramientas

Golden App

Sales Force

Xstore

Stealth

Descripción del empleo

We are looking for a passionate talent to build our customer experience.

Mission

The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, exceptional service, and by fostering enduring relationships.

Essential duties and responsibilities

• Assist customers in expressing their personality through their ideal dream look, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.
• Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies.
• Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.
• Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are showcased accordingly with the brand's image and standards.
• Assist with store operational procedures, including opening / closing, inventory management, and maintaining compliance with GDPR and health & safety standards.
• Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

Key requirements

• Fluency in English and Spanish; other languages are a plus.
• Minimum 1-3 years of relevant experience in luxury retail.
• Self-motivation with a positive attitude and professional selling techniques.
• Good customer focus with strong presentation, interpersonal, and communication skills.
• Ability to monitor, catch, and understand the most relevant industry trends and a good understanding of the local market (online and offline).
• Flexibility to adapt to the evolving needs of the business and our customers.
• Strong team player.

We are an equal opportunity employer and passionately believe that our strength lies in people's uniqueness. We encourage applications from individuals of all backgrounds, experiences, and perspectives.

J-18808-Ljbffr