Bookings Agent (Summer Season)

Spotahome; Valencia; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading company in the property rental sector seeks a customer-focused individual for a dynamic role in Valencia. The position involves guiding customers through the booking process and ensuring excellent service to tenants and landlords. Ideal candidates will have a strong sales mindset, excellent communication skills, and the ability to thrive in an international environment.

Servicios

Remote flexibility

Day off on your birthday

Open corporate culture

Growth opportunities

Formación

• High proficiency in Spanish and English; knowledge of other languages is a plus.
• Proven track record of meeting or exceeding targets.

Responsabilidades

• Guide customers through the online booking process.
• Maintain positive communication with landlords and tenants.
• Relay feedback for improvements.

Conocimientos

Sales mindset

Customer service

Communication skills

Multi-tasking

Time management

Descripción del empleo

Benefits

• Remote flexibility; we trust our team and are goal-oriented.
• Competitive salary based on experience.
• Day off on your birthday; we celebrate with you.
• A challenging and creative role in an innovative, growing, fast-moving, owner-managed company with growth opportunities.
• Open corporate culture encouraging new ideas and initiatives.
• Work with talented, committed, and supportive teammates.
• International environment with over 16 nationalities.
• No politics or bureaucracy—just a great environment to excel.

Your Profile

Languages: High proficiency in Spanish and English; knowledge of German, French, Portuguese, or Italian is a plus.

Skills & Experience: Sales and customer service mindset; ability to provide excellent service to tenants and landlords.

Flexibility to work some weekends (approximately once every 4 weeks).

Strong verbal and written communication skills.

Proven track record of meeting or exceeding individual targets in a commercial environment.

Positive, decisive communication style; ability to understand customer needs and personalize property experiences.

Effective multi-tasking and time management skills to close bookings efficiently.

Open-minded, well-traveled, with an international perspective, engaging with diverse customers daily.

Goals: Goal-oriented with a desire for continuous learning.

Your Mission

• Respond to, research, and guide customers through the online booking process.
• Provide detailed information about services to facilitate bookings and answer questions.
• Relay customer feedback and suggestions to other departments for improvements.
• Maintain positive communication with landlords and tenants to foster open dialogue.
• Ensure smooth booking requests and support for website users.