IT Business Process Owner

SGS; Madrid; Híbrido; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

Ein etabliertes Unternehmen in der Prüfungs-, Inspektions- und Zertifizierungsbranche sucht einen Business Analysten, der die Brücke zwischen Geschäftsanforderungen und IT-Lösungen schlägt. In dieser spannenden Rolle sind Sie verantwortlich für die Anforderungsanalyse, Prozessvalidierung und die Sicherstellung, dass IT-Tool-Designs mit den Unternehmenszielen übereinstimmen. Sie arbeiten in einem dynamischen, multinationalen Umfeld und profitieren von flexiblen Arbeitszeiten sowie kontinuierlichen Lernmöglichkeiten. Wenn Sie eine Leidenschaft für Prozessmanagement und IT haben und in einem unterstützenden Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Servicios

Flexibles Arbeitszeitmodell

Remote-Arbeit

Zugang zu SGS University

Umfassende Benefits-Plattform

Formación

• Mindestens 5 Jahre Erfahrung im Business Process Management oder einer ähnlichen Rolle.
• Nachgewiesene Führungserfahrung in IT-Prozessbereichen.

Responsabilidades

• Hauptansprechpartner zwischen Geschäft und IT, Übersetzung operativer Prozesse in User Stories.
• Entwicklung von Testfällen und Koordination von UAT.

Conocimientos

Kommunikationsfähigkeiten

Analytische Fähigkeiten

Problemlösungsfähigkeiten

Erstellung von User Stories

UAT-Koordination

Change Management

Führungskompetenz

Stakeholder-Management

Detailgenauigkeit

Technisches Verständnis

Anpassungsfähigkeit

Resilienz

Educación

Bachelor in Betriebswirtschaftslehre

Bachelor in Informationstechnologie

Descripción del empleo

Job Description: Business Analyst

We are seeking a Business Analyst to bridge the gap between business needs and IT solutions. The role involves requirements gathering, process validation, and ensuring IT tool designs align with business objectives.

• Represent business needs from an IT perspective during requirements preparation and validation.
• Ensure tool designs align with business vision, processes, and operations.
• Lead the assigned IT Process Area, making process-related decisions in collaboration with the BA Operations Team.
• Validate that IT solutions meet key business drivers.
• Collaborate with SGS IT Business Analysts to clarify and communicate requirements.
• Support program development, including all relevant interfaces.

Key Responsibilities

• Scope Definition: Serve as the main liaison between business and IT, translating operational processes into detailed User Stories.
• Process & Operations: Build and validate requirements with stakeholders, ensure traceability from definition through testing, and participate in design workshops.
• Design: Provide input during design workshops to ensure solutions meet end-user needs and comply with business requirements.
• Testing: Develop test cases and scenarios, coordinate User Acceptance Testing (UAT), and consolidate feedback for continuous improvement.
• GoLive & Support: Prepare eLearning materials, create user manuals, promote system adoption, and support change management initiatives.

Reporting Line

Reports to Gabriella Lencz, IT Manager (Budapest)

Qualifications: Profile Requirements

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum of 5 years experience in business process management or a similar role.
• Proven leadership experience in IT process areas with cross-functional team collaboration.
• Background in Certification Operations within Business Assurance.
• Strong expertise in requirement gathering, validation, and business process compliance.

Required Skills

• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities with a creative mindset.
• Proficiency in creating detailed User Stories and translating business needs into IT requirements.
• Experience in test case creation and UAT coordination.
• Knowledge of change management principles and best practices.
• Leadership: Ability to guide and empower cross-functional teams.
• Collaboration: Strong stakeholder management and alignment skills.
• Attention to Detail: Precision in requirement validation and process design.
• Adaptability: Capacity to manage multiple priorities in a dynamic environment.
• Technical Acumen: Solid understanding of IT processes with the ability to contribute to design and development.
• Resilience: Ability to thrive in fast-paced, evolving settings.

Additional Information

Why SGS

• Join a globally recognized and stable company, a leader in the Testing, Inspection, and Certification (TIC) industry.
• Enjoy a flexible schedule and remote work model.
• Access continuous learning opportunities through SGS University and Campus.
• Collaborate in a multinational environment with colleagues from various continents.
• Benefit from a comprehensive benefits platform.

Apply Now

At SGS, we are committed to fostering an open, friendly, and supportive culture that thrives on teamwork. We value diversity and provide endless opportunities to learn, grow your expertise, and fulfill your potential. Apply now to join our motivated and dynamic team!