Sales Support Engineer

Toray Membrane Europe AG; León; A distancia; EUR 40.000 - 55.000; Jornada completa

Descripción de la vacante

A leading company in membrane technology is seeking a Sales & Technical Support Engineer to provide remote support for Reverse Osmosis systems. This role involves troubleshooting, preparing proposals, and delivering training to ensure customer satisfaction. Ideal candidates will possess strong technical skills and a relevant engineering degree.

Formación

• Experience in technical support and troubleshooting for RO systems.
• Ability to work independently in a remote environment.

Responsabilidades

• Provide technical support and troubleshooting for RO systems.
• Assist customers in resolving technical issues promptly.
• Prepare technical and commercial proposals.

Conocimientos

Technical support

Troubleshooting

Educación

Bachelor's degree in Engineering

Bachelor's degree in Environmental Science

Descripción del empleo

With over 30 years of production experience, Toray’s ISO-9001 certified plants in Japan and the US have earned a global reputation for excellence.

This remote role, based in Spain, entails providing sales and technical support for Reverse Osmosis (RO) systems. The Sales & Technical Support Engineer will be responsible for assisting customers with technical support, troubleshooting issues, and delivering exceptional customer service (OEMs). This role involves analyzing customer requirements, preparing and leading technical and commercial proposals, and providing detailed product information to ensure customer satisfaction.

Key Responsibilities:

1. Provide technical support and troubleshooting for RO systems.
2. Assist customers in resolving technical issues promptly and effectively.
3. Analyze customer requirements and prepare technical and commercial proposals.
4. Deliver detailed product information and training to customers.

Qualifications:

1. Technical support and troubleshooting skills.
2. Ability to work independently and collaboratively in a remote environment.
3. Bachelor's degree in Engineering, Environmental Science, or a related field.