Market Manager

buscojobs España; Valencia; A distancia; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading technology partner in the travel industry is seeking a motivated individual to manage commercial relations with hotels. This full remote role offers the chance to contribute to revenue generation and enhance supplier relationships. Ideal candidates will have strong communication and negotiation skills, with a background in account management. Join a multicultural team and enjoy an attractive benefits package while driving digital transformation in travel services.

Servicios

Attractive Benefits Package

Career Development Opportunities

Formación

• Minimum 3 years managing commercial accounts.
• At least 1 year in sourcing, operations, or marketing.
• At least 3 years in the travel industry.

Responsabilidades

• Implementing digital supplier model with hotels.
• Managing a portfolio of 500-1500 accounts.
• Making approximately 50 calls per week to optimize marketing campaigns.

Conocimientos

Interpersonal Skills

Communication Skills

Negotiation Skills

Customer Focus

Self-Motivation

Educación

Diploma or Professional Degree

Herramientas

MS Office

Salesforce

Atlas

Maxiroom

Descripción del empleo

HBX Group is the world’s leading technology partner, connecting and empowering the travel industry. We are innovators and disruptors, bringing together local and global brands in accommodation, transport, activities, and payments through our network of 300,000 hotels worldwide and 60,000 high-value clients such as tour operators, travel agents, and loyalty schemes across 140 source markets. Our tech-driven, customer-first philosophy, combined with our commercial teams' local knowledge and relationships, sets us apart. We value our team—Team HBX Group—who are encouraged to ‘move fast, dream big, and make a difference’ daily. We believe that technology, data, and people are our key differentiators, alongside our ‘global approach, local touch’ mentality. Headquartered in Palma, Mallorca, we employ around 3,500 people worldwide.

Location : Full Remote in Spain OR in Turkey

JOB DESCRIPTION: Responsibilities

MMs directly contribute to revenue generation in their designated areas, impacting overall regional performance. They are responsible for building and optimizing commercial relations with existing long-tail hotels.

MM's responsibilities include:

1. Implementing the digital supplier model with hotels in their portfolios.
2. Maintaining and growing the share of long-tail suppliers in their portfolios.
3. Converting long-tail suppliers to core suppliers.
4. Enhancing competitiveness through digital approaches.
5. Digitally acquiring new suppliers and recovering existing long-tail suppliers.
6. Reducing ‘cost to serve’ while improving service levels.
7. Understanding contracting tools and optimizing their use.
8. Improving marketing campaign conversion rates.
9. Making approximately 50 calls per week to hotel portfolios to optimize marketing campaigns aimed at increasing TTV and bookings.
10. Participating in regular team follow-ups to assess portfolio performance and identify improvements.
11. Managing hotel onboarding through e-registration.
12. Contributing to the digitalization process by providing feedback and adapting interactions using Salesforce CRM.
13. Managing a portfolio of 500-1500 accounts.
14. Assisting hotels with platform interactions and operational topics to promote self-service.

Skills

• High interpersonal, communication, and negotiation skills.
• Strong willingness to learn and try new things.
• Ability to prioritize and deliver results independently.
• Initiative, resilience, and self-motivation for continuous improvement.
• Customer-focused with active phone communication skills.

Experience

• Minimum of 3 years managing commercial accounts.
• At least 1 year in sourcing, operations, or marketing.

Qualifications

• Diploma or professional degree preferred but not mandatory.
• Fluent in English and Turkish.
• At least 3 years in the travel industry.
• MS Office: Medium level.
• Atlas: Medium level.
• Salesforce: Medium level.
• Maxiroom: Advanced level.

Join us during this exciting period of transformation as we aim to become the world’s leading travel services provider. We offer an attractive benefits package and the chance to work in an innovative, multicultural environment, building lasting relationships globally, with opportunities for career development across our locations worldwide.