CRM Consultant Senior

Publicisgroupe; Castilla-La Mancha; Híbrido; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

Join a leading global design and technology consultancy as a Senior CRM Consultant. You will implement and optimize CRM campaigns, collaborate with creative teams, and leverage data insights to enhance customer activation strategies, particularly in the automotive sector. Enjoy flexible benefits, career growth opportunities, and a hybrid work model.

Servicios

Flexible benefits including meal vouchers

Health insurance

Transportation

Unlimited online courses via LinkedIn Learning

Weekly online English classes

Remote work options

Attractive holiday packages

Hybrid work model

Health and well-being initiatives

Formación

• Over 4 years of experience managing CRM projects in international contexts.
• Previous experience in the automotive industry.

Responsabilidades

• Implement local and central CRM campaigns.
• Analyze data and campaign performance insights.
• Coordinate with creative teams and external agencies.

Conocimientos

English

Agile methodologies

Herramientas

Salesforce

Descripción del empleo

Publicis Groupe, the world's second-largest communications group, is a solutions platform present in over 100 countries. Do you want to learn more about the agency, brand, or area of expertise for this role? Keep reading!

Nurun is a global design and technology consultancy that creates products, services, and platforms for a connected world, grounded in state-of-the-art data science.

We are seeking a dynamic and detail-oriented Senior CRM Consultant to join our team. In this role, you will be responsible for implementing both local and central CRM campaigns, ensuring seamless execution and alignment with strategic objectives. You will collaborate closely with data analysts, creative teams, and external agencies to optimize customer activation strategies and enhance campaign performance.

With a strong understanding of the automotive sector, you will oversee campaign planning, execution, and analysis, ensuring technical feasibility and adherence to brand-specific requirements. If you are passionate about data-driven marketing, customer segmentation, and delivering impactful CRM strategies, we invite you to join our innovative team.

How you’d spend your day :

1. Implement local and central CRM campaigns.
2. Participate in defining local strategies and segmentations for activation.
3. Ensure the success of local campaigns: briefings, customer journey improvements, planning, managing production costs, creative iterations, HTML inputs with the Hub, and performance reports.
4. Work with Data Analysts to extract insights.
5. Coordinate with the creative team, the hub, and the advertising agency.
6. Ensure technical feasibility of campaigns.
7. Leverage your business expertise and knowledge of the automotive sector, model ranges, services, and brand specificities.
8. Coordinate adaptation of central campaigns to local tone of voice and specific versions.
9. Develop CRM strategies and segmentations in alignment with the CRM Lead.
10. Coordinate with central teams, share best practices, and validate local campaigns.
11. Analyze data and campaign performance insights.

What we’re looking for :

1. Ideally over 4 years of experience managing CRM projects within international contexts.
2. Strong command of English (C1), assessed during the interview.
3. Previous experience in the automotive industry.
4. Experience in defining customer journeys, segmentations, and technical planning of campaigns.
5. Experience with Salesforce, including planning and defining campaign roles.

We think you’re awesome if you :

1. Have experience working with Agile methodologies (e.g., Monday.com, Trello).

Why join us? We offer reasons such as :

• Flexible benefits including meal vouchers, health insurance, transportation, and more.
• Career growth through major client projects and access to local and global training programs.
• Unlimited online courses via LinkedIn Learning and Udemy through our AI platform "Marcel".
• Weekly online English classes with native teachers for B1+ levels.
• Opportunities to obtain certifications from Meta, Google, Amazon, etc.
• Remote work options up to 6 weeks from over 100 countries with our #WorkYourWorld program.
• Attractive holiday packages, including birthdays and advertising days off.
• Hybrid work model with up to two days remote, summer hours, and full remote during Easter, Christmas, and three summer weeks.
• Health and well-being initiatives such as meditation and yoga sessions.

We are a Great Place to Work, committed to diversity and equal opportunity. We welcome applications from all backgrounds and encourage individuals with disabilities or medical conditions to request reasonable accommodations during the recruitment process.

All employees must comply with our policies on Information Security, AI use, Quality and Environmental Management, Integrity, and Anti-Corruption. Mandatory training and compliance declarations are required.

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