Receptionist – Thai Day Spa (Madrid)

SasiThai Madrid Masaje Tailandés; Comunidad Valenciana; Presencial; EUR 18.000 - 26.000; Jornada completa

Descripción de la vacante

Un spa tailandés bien establecido en Madrid busca un Recepcionista profesional y orientado al cliente. Esta posición es clave para crear una atmósfera acogedora y tranquila, asegurando que los clientes se sientan valorados desde el primer momento. El candidato ideal debe tener pasión por la hospitalidad, excelentes habilidades de comunicación y una apariencia profesional. Ofrecemos un entorno de trabajo amigable y oportunidades para aprender sobre tratamientos de spa y bienestar. Si te apasiona el servicio al cliente y el bienestar, ¡nos encantaría saber de ti!

Servicios

Descuentos en servicios de spa

Ambiente de trabajo amigable y profesional

Salario competitivo y potenciales incentivos

Formación

• Mínimo 2 años de experiencia en un rol de recepción o servicio al cliente.
• Fluidez en español y conversación en inglés; otros idiomas son un plus.

Responsabilidades

• Recibir y asistir a los clientes con calidez y profesionalismo.
• Gestionar reservas y programaciones de manera eficiente.

Conocimientos

Atención al cliente

Comunicación efectiva

Organización

Multitarea

Conocimiento de tratamientos de spa

Herramientas

Software de reservas

Descripción del empleo

We are a well-established Thai Day Spa in Madrid, dedicated to providing our clients with a relaxing and rejuvenating experience through authentic Thai therapies. We are looking for a professional and customer-oriented Receptionist to be the welcoming face of our spa.

Job Description

The ideal candidate will have a passion for hospitality, excellent communication skills, and a warm demeanor that reflects the tranquil atmosphere of our spa. You will play a key role in ensuring our clients feel welcomed, valued, and well-cared for from the moment they step through our doors.

Key Responsibilities

1. Greet and assist clients with warmth and professionalism
2. Manage appointment bookings and scheduling efficiently
3. Handle phone calls, emails, and client inquiries
4. Process payments and maintain accurate records
5. Provide information on spa treatments, services, and promotions
6. Ensure a tidy and welcoming reception area
7. Coordinate with spa therapists to ensure smooth operations
8. Handle customer feedback and resolve minor issues professionally

Requirements

• Minimum 2 years of experience in a receptionist or customer service role
• Fluent in Spanish and conversational in English (additional languages are a plus!)
• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to detail
• Comfortable with basic computer tasks, including booking software and payment processing
• Professional appearance and a friendly demeanor
• Ability to multitask and stay composed in a fast-paced environment
• Knowledge of spa treatments and wellness services is a plus!

What We Offer

A friendly and professional work environment

Competitive salary and potential incentives

Opportunities to learn about spa treatments and wellness

Employee discounts on spa services

If you are passionate about customer service and wellness, we would love to hear from you!

Receptionist • Madrid, Community of Madrid, Spain