Teleoperador/a

Insertia.net; Roncesvalles; Híbrido; EUR 11.000 - 14.000; Jornada completa

Descripción de la vacante

An established industry player in telecommunications is looking for a dedicated teleoperator who thrives in a dynamic environment. This role offers the chance to enhance your professional skills while working in a supportive team. You will manage customer interactions through calls and emails, utilizing your strong communication abilities to resolve issues effectively. With a flexible afternoon shift and opportunities for remote work, this position is ideal for those seeking a balanced work-life dynamic. Join a company that values commitment and offers a competitive salary plus commissions based on your productivity.

Formación

• At least 1 year of experience in telecommunications or sales.
• Strong interpersonal skills and commitment to professional growth.

Responsabilidades

• Handle incoming and outgoing calls to resolve customer issues.
• Manage emails and client applications efficiently.

Conocimientos

Empathy

Asertiveness

Strong oral communication skills

Time management

Teamwork

Intermediate knowledge of Excel

Descripción del empleo

Job Description

We are seeking a teleoperator for a company in the telecommunications sector. The ideal candidate is committed to their work and professional growth, with at least 1 year of experience. Experience in sales management, especially in the mobile phone operator sector, will be valued. The position offers a salary plus commissions based on productivity.

Work Schedule

Afternoon shift from 14:00 to 20:00, Monday to Friday, with 2 days of remote work (Monday and Friday).

Responsibilities

1. Handling incoming and outgoing calls to resolve issues.
2. Managing emails and client applications.
3. Using office tools effectively.

Requirements

• Empathy
• Asertiveness
• Strong oral communication skills
• Time management
• Teamwork
• Intermediate knowledge of Excel

Preferred Qualifications

• One year of experience performing similar tasks in telecommunications.
• Residing in the Northwest area of Madrid (Carretera de la Coruña or nearby).

Employment Conditions

• Contract: Permanent
• Work hours: 14:00 to 20:00
• Salary: €11,340 gross annually plus productivity commissions