Medical Assistant

WhatJobs; Barcelona; Híbrido; EUR 19.000; A tiempo parcial

Descripción de la vacante

A leading virtual care platform is seeking a Clinical Support professional in Barcelona. This part-time hybrid role involves providing medical expertise, managing healthcare relationships, and optimizing telemedicine services. Ideal candidates are recent medical graduates or students with a passion for digital health and strong communication skills.

Servicios

Work equipment

Fitness membership

Learning resources

Streaming service

Formación

• Recent Medical School graduate or senior medical student.
• Interest in healthcare and technology.
• Experience in healthcare-focused roles.

Responsabilidades

• Provide clinical support and medical expertise.
• Manage relationships with healthcare professionals.
• Ensure smooth operation of telemedicine services.

Conocimientos

Organizational skills

Project management skills

Communication skills

Relationship management

Adaptability

Educación

Medical School graduate or senior medical student

Herramientas

Technology tools and software

Descripción del empleo

Abi is a global virtual care platform providing patients with on-demand, omni-channel access to healthcare professionals in 44 countries. Our mission is to make professional healthcare as accessible as advice from a friend, contributing to UN Sustainable Development Goal 3 for healthy lives and well-being.

The Role

In this position, you will provide clinical support to our team, assisting with tasks that require your medical expertise to ensure the quality of healthcare services for our patients. Your responsibilities include:

• Understanding our healthcare professionals across more than 40 countries.
• Gaining a deep understanding of our services and user interfaces.
• Managing relationships with healthcare professionals to impact user experience positively.
• Monitoring performance against SLAs.

Objectives

Your main objectives are:

• Providing medical expertise and guidance on tasks requiring such knowledge.
• Collaborating to improve the quality and efficiency of telemedicine services.
• Proposing process improvements and technological advancements.

Tasks

• Ensuring smooth operation of telemedicine services using your clinical expertise.
• Creating and maintaining accurate medical documentation.
• Collaborating with healthcare professionals to optimize patient outcomes.
• Developing and implementing telemedicine protocols and workflows.
• Supporting administrative tasks requiring medical knowledge.
• Analyzing data to assess service quality and identify improvement areas.
• Building, analyzing, and presenting reports.
• Participating in launching services in new markets.
• Proposing internal process improvements.

Requirements

This is a part-time hybrid role based in Barcelona (20 hours/week). The ideal candidate:

• Has an interest in healthcare and technology.
• Is a recent Medical School graduate or a senior medical student exploring digital health careers.
• Possesses strong organizational and project management skills.
• Is proficient with technology tools and software.
• Can manage time independently.
• Is curious, trustworthy, and adaptable to the tech startup environment.

Skills & Experience

Essential:

• Previous healthcare-focused role experience, including practice medicine, telemedicine, medical recruitment, or related fields.
• Excellent communication skills in English; additional languages are a plus.
• Ability to develop and maintain professional relationships.

Benefits

• €19,000 salary plus work equipment, fitness membership, learning resources, and a streaming service.

Additional Information

• Work in a dynamic, international environment.
• Opportunities for skill development and career growth.
• Access to Abi’s micro-consultation service for you and your network.
• We welcome applications from diverse backgrounds and identities.