Vendor Consultant, Italian, AVS-NOP

Amazon; Barcelona; Presencial; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

A leading company is seeking a Vendor Consultant to manage key vendor relationships and optimize performance metrics. This role requires a customer-centric individual with strong analytical skills to enhance vendor success on the platform. Responsibilities include collaborating with internal teams, analyzing data for decision-making, and developing strategic account plans. Ideal candidates will possess excellent communication skills and experience in vendor management or project management.

Formación

• 2+ years in vendor/account management or related fields.
• Experience using data to influence business decisions.

Responsabilidades

• Manage vendor relationships and advocate for vendor needs.
• Analyze data to grow vendor traffic and revenue.
• Conduct regular business review meetings with vendors.

Conocimientos

Communication

Data Analysis

Interpersonal Skills

Problem Solving

Herramientas

Excel

SharePoint

Project Management Software

Descripción del empleo

Amazon is dedicated to being the most customer-centric company. To support this mission, we offer our most engaged customers—sellers and vendors—the highest level of service, encouraging them to grow their businesses on Amazon.

Amazon Vendor Services (AVS), in partnership with Retail Business Services (RBS), is a paid B2B service designed to help key vendors collaborate effectively with Amazon.

The Vendor Consultant (VC) will develop and execute strategies to manage key performance metrics for Amazon AVS vendors. The role requires a bright, customer-centric, driven, and creative individual who will interface internally with leaders from RBS, Retail, and Vendor Services teams. The VC will be responsible for aspects of the vendor's business with Amazon, engaging with multiple internal teams to optimize vendor performance.

The role involves analyzing data to grow vendor traffic, brand awareness, customer conversion, and revenue. The VC will also examine strategic and operational aspects of vendor relationships, conduct root cause analysis of issues, and identify opportunities for improvement. The focus is on managing customer relationships strategically and operationally.

Key Responsibilities

• Measure success based on team performance and vendor impact on customer experience.
• Partner with the Retail (AVS) Team to manage vendor relationships and advocate for vendor needs at Amazon.
• Establish effective communication channels, set expectations, provide updates, and develop growth plans for vendors.
• Create and implement strategic account plans aligned with business opportunities and KPIs.
• Collaborate with internal teams and vendors to improve operational aspects and enhance customer experience.
• Analyze issues deeply and develop data-driven recommendations and action plans.
• Provide thought leadership on planning, roadmaps, and execution.
• Build long-term partnerships with key vendors.
• Support new program and feature launches.
• Conduct regular business review meetings with vendors to assess performance and develop action plans.
• Influence metrics by understanding data, creating forecasts, and reacting swiftly with new strategies.

Basic Qualifications

• 2+ years in vendor / account management, buying / sourcing, sales, product management, or supply chain
• 2+ years experience interacting with stakeholders / customers
• 1+ years in program or project management
• Experience using data to influence business decisions
• Advanced Excel skills (including array and statistical formulas)
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively
• Quick learner with the ability to handle ambiguity

Preferred Qualifications

• Knowledge of macros and data analytics
• Ability to improve processes and procedures
• Experience with tools such as SharePoint, SIM-ticketing, project management software, and scripting

At Amazon, our inclusive culture empowers employees to deliver the best results for our customers. If you require workplace accommodations during the application or onboarding process, please visit this link .

Posted Dates : January 6, 2025; February 27, 2025; April 18, 2025

Amazon is an equal opportunity employer and does not discriminate based on protected status.

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