Pricing and Availability Officer

Internwise; Madrid; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Pricing and Availability Officer to manage rental rates and property availabilities across multiple countries. This role requires a detail-oriented individual with excellent numeracy skills and a persuasive communication style. You will be responsible for ensuring accurate pricing, liaising with property owners, and providing exceptional client service. If you thrive in a fast-paced environment and possess a knack for problem-solving, this is the perfect opportunity for you to make a significant impact in a dynamic team. Join us in delivering outstanding service in the vacation rental industry!

Formación

• Fluent in English; advanced Excel skills preferred.
• Strong client servicing and negotiation skills required.

Responsabilidades

• Ensure rental rates are accurate and property availabilities are updated.
• Liaise with owners and property managers regarding rate issues.

Conocimientos

Fluent in English

Excellent numeracy

Client servicing techniques

Problem-solving

Customer orientation

Attention to detail

Negotiation skills

Herramientas

MS Office

Excel

Photoshop

Descripción del empleo

Social network you want to login/join with:

Pricing and Availability Officer, Madrid

Client:

Location:

Madrid, Spain

Job Category:

-

EU work permit required:

Yes

Job Reference:

2206

Job Views:

43

Posted:

22.01.2025

Expiry Date:

08.03.2025

Job Description:

We are looking for a clever individual with a great head for numbers AND a persuasive e-mail AND phone voice - the sort of person who could calculate a banker’s bonus and then persuade him to turn it down.

Your job will be to ensure that all our rental rates are in order and the property availabilities are up to date – across nearly 500 properties in 8 countries. This includes loading prices, checking for ongoing offers, liaising directly with owners and property managers when rate-related issues arise, and occasionally negotiating sensitively with property owners and managers or explaining how to use our extranet.

You will work under supervision from one of our Portfolio Officers, but also liaising with our sales team to devise ad-hoc quotes.

Professional Requirements:

• Fluent in English; any additional major international language is a definite plus
• Excellent numeracy (advanced Excel skills are a plus)
• Deep understanding of client servicing techniques and processes
• Knowledge of the vacation rental industry is a plus
• Excellent computer skills, especially MS Office and Photoshop
• Ability to multi-task and prioritize effectively in a fast-paced environment where priorities change quickly

Desired Personal Traits:

• Meticulous attention to detail
• Intelligent and creative approach to problem-solving
• Clear and confident phone manner
• Trustworthy and honest
• Customer orientation
• Organized and effective
• Independent and self-motivated
• Outstanding presentation
• Friendly, easy-going manner to fit in with our small team
• Excellent interpersonal skills
• Conscientious
• Loyal and committed

We Value:

• Luxury goods, services or travel industry experience
• Proficiency in digital technologies
• Understanding of true luxury (and how HNWI and UHNWI source and purchase luxury goods and services)
• Excellent negotiation and networking skills
• Passion to succeed, reliability and trust

Additional Information:

• Home office job, no office support is offered at present
• No relocation is offered

If you have what it takes, we would love to hear from you!