Category Manager

Helmsman Quality and Technology Services Company Ltd.; Valencia; A distancia; EUR 70.000 - 100.000; Jornada completa

Descripción de la vacante

A leading company is seeking a Chief Information Officer to drive data analysis and project management initiatives. This role involves working closely with operations and product teams to enhance user experiences and business outcomes. Candidates should have strong analytical skills, SQL expertise, and experience in data visualization. The position allows for remote work and requires occasional travel.

Formación

• 4+ years experience as a Data Analyst, Business Analyst, or similar.
• Strong SQL skills and expertise in manipulating and analyzing data.
• Experience with data visualization platforms like Tableau, PowerBI.

Responsabilidades

• Derive insights from customer and merchant data to improve outcomes.
• Own every step of the analytics process from requirements gathering to solution delivery.
• Support operational teams with data for informed decision-making.

Conocimientos

SQL

Data Visualization

Analytical Thinking

Project Management

Descripción del empleo

Chief Information Officer

We're making Africa the first cashless continent.

In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.

We're solving this by building financial services that just work : no account fees, instantly available, and accepted everywhere. In places where electricity, water, and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across six countries and are growing fast.

Our goal is to make Africa the first cashless continent and that's where you come in...

How you'll help us achieve it

Wave is now the largest financial institution in Senegal, with over 7 million users. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.

We’re looking for someone analytical, curious, and independent, who will use their data expertise to figure out how to make projects more effective and accelerate Wave’s growth. This is not just a data analyst role – you will be expected to identify opportunities to improve processes and project manage work streams as you lead cross-team and cross-country initiatives.

In this role you’ll :

• Be embedded closely with our operations and product teams : derive insights from customer and merchant data, visualize data, and then work with the operations leads and product managers to improve user and business outcomes.
• Own every step of the analytics process – from gathering requirements from business stakeholders to shipping your solution to our stakeholders and sharing your findings with others. As a data analyst, this will also include navigating large data sets and carrying out extensive analysis.
• Support operational teams with the data that they need to make informed decisions. You’ll work closely with operational teams to better understand what pain points they face in the field and how better data or data analysis could drive better decisions.
• Work from first principles to understand blockers then collaborate with product managers and operational teams to iterate on new processes. You’ll work in rapid iteration cycles, whereby you gather more feedback and improve the process.
• Be responsible for taking complex business needs and turning them into more narrow work streams that you project manage.
• Build data models and analyze operational data in order to draw conclusions that drive sustainable scaling up of operations.
• Document key growth learnings from both the quantitative and qualitative analyses and align relevant teams on the same understanding.

You can work remotely from anywhere within 2hrs of GMT with reliable Internet access.

You will be expected to travel ~20% of the time.

Requirements

• 4+ years experience as a Data Analyst, Business Analyst, Product Analyst, Product Operations Analyst or similar.
• Strong SQL skills and expertise in manipulating and analyzing data.
• Demonstrated experience owning projects independently to completion.
• Experience working with operations teams.
• Experience with data visualization platforms (e.g., Tableau, PowerBI, Looker, etc.)
• Strong analytical thinking and experience extracting and communicating insights to non-technical stakeholders.
• Fluent in English. (Fluency in French is a bonus!)

You might be a good fit if you :

• Excel at turning vague business requirements into clear action items, and are fearless in pushing back on requests.
• Have strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Have excellent focus, prioritizing your research and work using an iterative approach (you know when a project is good enough to stop, and you rarely get lost in details).
• Have excelled in owning projects that required extensive coordination with cross-functional teams.
• Enjoy creating data visualizations and dashboards that aid discovery using a variety of platforms.
• Can apply appropriate statistical models when needed.
• Are able to compellingly present your findings to technical and non-technical audiences and make proactive recommendations based on data.
• Are excited about working in a culturally diverse environment, helping teams across the organization to make the best use of data.

Our team

We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, and Uganda, plus remote team members spread across the world.

We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.

We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.

We raised the largest Series A in Africa in 2021. Our world-class investors include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.

Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.

Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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