Job in Germany : IT Support Specialist (m / f / d)

BlueMetering GmbH; España; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading company in the energy industry seeks an IT Support Specialist to enhance IT operations and support employees. The role includes troubleshooting, system administration, and process optimization. Join a dynamic team with flexible working options and long-term job security.

Servicios

Permanent contract

Flexible working hours

30 days vacation

Company pension scheme

Discounted fitness offers

Subsidized job tickets

Formación

• Initial experience in IT support and sound knowledge in IT systems administration.
• Very good command of German and English.

Responsabilidades

• Provide 1st & 2nd level IT support to employees.
• Install, maintain, and troubleshoot IT hardware and applications.
• Analyze and optimize IT support processes.

Conocimientos

Communication

Problem Solving

Educación

Degree in IT

Herramientas

Jira

Confluence

Azure

SharePoint

Office 365

PowerShell

Descripción del empleo

We offer our customers the opportunity to digitally record and manage every meter in a building by using the full range of state-of-the-art technologies. With certified smart metering systems, we always work in compliance with the law and offer the option of digitizing meters via various communication channels and providing the data in a uniform interface.

Founded from the BRUNATA-METRONA Group, our team consists exclusively of experts who are intensively involved in the topic of metering point operation. This know-how benefits a digitalized metering system, the climate, nature and people.

Become part of a team of experts who are passionate about metering point operation, submetering and data transmission. Our expertise is helping to shape an advanced, digitalized metering system that benefits the climate, nature and people - especially our customers and their end customers.

IT Support Specialist (m / f / d)

What you want to do

In this role, you are the first point of contact for our employees when it comes to IT issues. With your expertise, you ensure that everyone can work smoothly, optimize existing processes and continuously develop our IT systems.

• Support with impact : you look after and support our employees with IT queries in 1st & 2nd level support and provide quick, smart solutions.
• Hardware & Software : You take care of the installation, maintenance and troubleshooting of IT hardware and applications for our users.
• Efficient ticket management : you process and coordinate support tickets in Jira, maintain an overview and find sustainable solutions
• Rethinking processes : You analyze and optimize our IT support processes, improve tools and methods and contribute new ideas.
• System administration & further development : You are jointly responsible for our Azure, SharePoint, Office 365, Confluence, Jira, Intune and PowerShell systems and keep them up to date.
• Documentation that creates added value : you record IT processes and solutions in Confluence so that knowledge can be used sustainably

Your experience and knowledge

• You have completed training or a degree in IT or have a comparable qualification.
• You have initial experience in IT support and sound knowledge in the administration of IT systems.
• You enjoy working with people - you are communicative, helpful and like to support users with technical questions.
• You have good knowledge of Microsoft Office 365 and IT infrastructures such as Azure and SharePoint
• You are familiar with ticket and documentation systems such as Jira and Confluence
• A solution-oriented and independent way of working is a matter of course for you.
• You have a very good command of German and English and can communicate confidently in both languages.

What you can look forward to

• Security : thanks to a permanent contract, a crisis-proof job with long-term prospects.
• Work-life balance : Flexible working hours and mobile working possible.
• Feelgood : Feelgood factor right from the start : With us, you can expect a collegial atmosphere and intensive onboarding that integrates you optimally into the team.
• Opportunities : The chance to help shape the future of the energy industry and take on responsibility.
• Corporate benefits : including discounted fitness offers throughout Germany or subsidized job tickets.

And of course we also offer the usual standards, such as 30 days' vacation or a company pension scheme.

Aroused interest?

If you would like to work in a dynamic team, we look forward to receiving your complete application documents, stating your desired salary and possible starting date, preferably via the application form below or alternatively by e-mail to [emailprotected] .

We look forward to getting to know you!

Do you have any questions?

Stefan Buck

We are excellent

www.bluemetering.de