IT Support Specialist

BOARD Deutschland GmbH; Madrid; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading company in financial and operational planning solutions is seeking an IT Support Specialist in Madrid. The role involves managing IT operations, supporting Microsoft 365 services, and ensuring network infrastructure continuity. Ideal candidates should have experience in IT support, strong knowledge of Microsoft technologies, and excellent problem-solving skills.

Formación

• 1+ years’ experience as IT Specialist.
• Experience in IT Help Desk 1st and 2nd Level.
• Fluency in English.

Responsabilidades

• Manage and monitor the network infrastructure.
• Provide IT Helpdesk support.
• Assist in onboarding and offboarding of employees.

Conocimientos

Microsoft 365

Networking

Teamwork

Multitasking

Problem Solving

Herramientas

Microsoft Azure

Active Directory

Windows OS

MacOS

Sophos

Descripción del empleo

At Board, we power financial and operational planning solutions for the world’s best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence.

What’s been key to our success? Our people—we value everyone’s unique perspective and energy they bring to the organization. We collaborate openly across teams and borders. We embrace a growth mindset to get results. And we celebrate shared success as goals and milestones are achieved.

Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality, your next adventure starts here!

We are currently looking for an IT Support Specialist to join our team in Madrid.

Reporting into the Information Security Officer & Head of Infrastructure, the IT Support Specialist will be responsible for the IT Operations of the office, managing and monitoring the network infrastructure as well as employees’ devices. The selected candidate will also collaborate with the worldwide IT first and second level support to ensure the continuity of services and solve technical complex issues worldwide.

What You Will Do :

• IT Helpdesk
• Monitoring and maintaining all IT hardware assets and software licensing
• Assist in onboarding and offboarding of employees, including system and account provisioning
• Managing corporate Microsoft 365 environment (User’s profile, licenses, policy, configurations, Active Directory, Microsoft Entra ID)
• Managing and providing support for Microsoft 365 services (Outlook, Teams, Office, etc.) and other business applications
• Support on-site infrastructure : network, meeting rooms, user accesses
• Support on-site and remote employees
• Security : Sophos firewall and antivirus
• Design and build IT solutions
• Solve complex IT technical issues
• IT Support during internal and external on-site events
• Managing Azure IT subscription

What We Look For :

• 1+ years’ experience as IT Specialist
• Experience in IT Help Desk 1st and 2nd Level
• Strong knowledge of Microsoft 365 (automation and scripting are a plus), Windows OS desktop and servers, MacOS and Active Directory
• Knowledge in networking (firewall, switch, servers, printers, etc.)
• Experience in Virtualization, Storage and Datacenter technologies (Microsoft Azure)
• Fluency in English
• Good skills in team working and multitasking (capable to manage multiple initiatives simultaneously)
• Capability to understand business demands in an international IT company
• Hands-on, curious approach
• Ability to prioritize and be detailed-oriented while keeping an eye on the big picture
• Knowledge of data management in a complex business environment will be a plus

Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce.

Your personal data will be stored for as long as it is necessary to process the job applications that you submitted and for the provision of the service that you requested. Your personal data may also be processed for the fulfillment of the obligations provided for by law. Your data will in any case be deleted without unjustified delay once the aforementioned legal obligations have been fulfilled. Your personal data are collected and used by Board International SA and / or its subsidiaries that are located in the EU or outside on the basis of the appropriate safeguards provided by the European Regulation 2016 / 679. At any time you may request to access, to correct and / or delete your personal data used by Board International SA or by its subsidiaries for recruiting purposes.

For further questions, please refer to our Privacy Policy at

J-18808-Ljbffr