Field Technical Support (d/f/m)

Beckman Coulter Diagnostics; Oviedo; A distancia; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

Beckman Coulter Diagnostics is seeking a Field Service Engineer in Oviedo, Spain. The role involves service, repair, and installation of products, requiring a Bachelor's degree in Engineering or a relevant diploma. Candidates must possess strong communication skills and be open to travel. Join a dynamic team in a leading global company focused on advancing healthcare.

Formación

• Proficient English is mandatory.
• Open to travel (driving license is mandatory).
• Able to work autonomously and as a team player.

Responsabilidades

• Provide technical customer support and on-site assistance.
• Escalate complex issues to higher levels of technical support.
• Respond to customer support calls within an assigned territory.

Conocimientos

Communication

Interpersonal skills

Critical thinking

Educación

Bachelor’s degree in Engineering

Biotech/Technical/Electronic Secondary School Diploma

Descripción del empleo

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

We are currently looking for a Field Service Engineer, who will have the possibility to conduct service, repair, and/or installation of products or IT solutions at customer sites, including electrical and mechanical testing, in accordance with maintenance contracts. Diagnoses system failures and determines the most cost-effective solutions. Escalates complex issues to higher levels of technical support or quality reporting systems. May develop new customer service/product agreements. Responds to customer support calls within an assigned territory. In addition, He/She will demonstrate the ability to utilize critical thinking and analysis to make decisions, solve problems, and implement solutions. He/She will be able to communicate honestly and listen actively to create empathy with customers, colleagues, and collaborators.

Remote role based in Oviedo (North of Spain).

In this role, you will have the opportunity to:

• Provide technical customer support and on-site assistance to our customers.
• Escalate complex issues to higher levels of technical support.
• Respond to customer support calls within an assigned territory.

The essential requirements of the job include:

• Bachelor’s degree in Engineering is preferable, or a Biotech/Technical/Electronic Secondary School Diploma; proficient English is mandatory.
• Open to travel (driving license is mandatory).
• Good communication and interpersonal skills.
• Able to work autonomously, as well as a team player.

You will be part of a dynamic team that emphasizes delivering results and continuous improvement, while also valuing fun and teamwork. You will work in a leading global company with a leader who cares about you, your strengths, and will help you develop the best version of yourself.

Beckman Coulter is part of Danaher Corporation, a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world-class brands are leaders in demanding industries, including life sciences, medical diagnostics, environmental, and applied solutions. Our diverse team of 71,000 associates is united by the Danaher Business System, our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500, and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers globally to solve complex challenges and bring science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, in our workforce, workplace, and markets. Our associates, customers, and shareholders contribute unique perspectives due to these diverse attributes.