Customer Support Specialist with Dutch

Salve.Inno Consulting; Valencia; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading consulting firm is seeking a Dutch-Speaking Customer Support Specialist to enhance customer engagement. This role involves using various communication channels to provide exceptional service and support, ensuring customer satisfaction. Candidates should possess strong language skills and a background in customer service, with opportunities for professional growth in a multicultural environment.

Servicios

Professional training and development programs

Career growth potential

Supportive team atmosphere

Competitive salary and benefits package

Formación

• Native or near-native fluency in Dutch (C1 level).
• Prior experience in hospitality or customer-facing environments preferred.
• Comfortable using digital tools and communication platforms.

Responsabilidades

• Engage with customers through multiple communication channels.
• Provide clear guidance to customers for solutions.
• Collaborate effectively with team members.

Conocimientos

Fluency in Dutch

Proficient in English

Interpersonal skills

Problem-solving skills

Organizational skills

Descripción del empleo

Bringing a personalized approach to connecting exceptional talent with unique opportunities. Specializing in recruitment for diverse roles, leveraging extensive experience and innovative strategies to find the perfect match for any business needs. Collaboration builds a stronger, more successful future – one strategic hire at a time.

Contract Type : Full-Time

Key Responsibilities

• Engage with customers through multiple communication channels including phone, email, chat, and social media
• Demonstrate outstanding communication abilities, such as active listening and empathy, to tailor each customer interaction
• Provide clear guidance to customers, helping them find the best solutions while ensuring a positive and memorable experience
• Recognize customer concerns and relay relevant feedback internally to support process enhancements or development
• Collaborate effectively with team members while also being capable of working independently
• Contribute to high customer satisfaction and loyalty by delivering an excellent overall service experience

Skills and Qualifications

• Native or near-native fluency in Dutch (C1 level), both spoken and written
• Proficient in English, with a minimum of B2 level competency
• Prior experience in hospitality or other customer-facing environments is preferred
• Strong interpersonal and problem-solving skills
• Ability to stay organized and efficient in a dynamic work setting
• Comfortable using digital tools and communication platforms
• Opportunity to work in an international, multicultural environment
• Professional training and development programs provided
• Career growth potential within a well-established organization
• Supportive team atmosphere and positive work culture
• Competitive salary and benefits package

How to Apply for the Dutch-Speaking Customer Support Specialist Role & Our Commitment to Inclusion

We encourage applications from qualified individuals of all cultural backgrounds, identities, and abilities. To apply, submit your CV outlining relevant experience and achievements. A cover letter is optional but provides an opportunity to showcase your motivation and unique strengths for the Customer Support Specialist position.

Our company values a diverse and equitable workplace where everyone’s input is respected. We are committed to fostering inclusion and supporting your ongoing growth, well-being, and success as part of our multicultural team.