Dutch Speaking Customer Experience Specialist Wanted in Sunny Valencia!

TN Spain; Valencia; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

Join a dynamic international team as a Dutch Customer Experience Specialist in Valencia. You'll be the first contact for customers, ensuring they have a positive experience. This role offers growth opportunities and a vibrant work environment in sunny Valencia.

Servicios

Free Spanish classes

Urban Sports Club discounts

Daily meals provided

Growth and internal mobility opportunities

Bi-weekly bootcamps

Formación

• Ownership-driven and proactive.
• Open to feedback and continuous improvement.

Responsabilidades

• Be the first contact point for customers via phone, email, and chat.
• Guide customers through products and ordering processes.
• Proactively find solutions and exceed customer expectations.

Conocimientos

Fluent in Dutch

Fluent in English

Strong communication skills

Customer focus

Educación

Bachelor’s degree or equivalent

Herramientas

AI tools

Descripción del empleo

Job Description:

Ready for a career move that feels right? At Dila Recruitment, we offer a deeply personal recruitment experience, understanding your individual aspirations. Our international team provides access to global opportunities and market insights.

Position:

Dutch Customer Experience Specialist in Valencia

Location:

Valencia, Spain

Responsibilities:

• Be the first contact point for customers via phone, email, and chat;
• Guide customers through products and ordering processes;
• Proactively find solutions and exceed customer expectations;
• Practice customer-centric thinking;
• Contribute to team growth and personal development.

Requirements:

• Fluent in Dutch and English; additional languages like French, Spanish, Italian, or German are a plus;
• Curious and proactive with technology and AI tools;
• Ownership-driven and proactive;
• Open to feedback and continuous improvement;
• Passionate about customer service and making an impact;
• Bachelor’s degree or equivalent;
• Strong communication skills and customer focus;
• Willing to relocate or already based in Valencia.

Benefits:

• Experience life in sunny Valencia;
• Work with a diverse international team;
• Participate in company activities and events;
• Free Spanish classes;
• Urban Sports Club discounts;
• Daily meals provided;
• Growth and internal mobility opportunities;
• Bi-weekly bootcamps;
• Career advancement to trainer, QA, or team manager roles.

Join Us:

2025 is the Year of Automation and Innovation. We seek proactive individuals who embrace technology, enjoy multilingual environments, and are eager to make a difference. Bring your energy and ideas to help us reinvent processes and support customers worldwide.