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A leading company is seeking a Cloud and Hosting Services Manager to innovate and manage cloud infrastructure and services. This role involves overseeing cloud operations, ensuring compliance, and optimizing performance for business users globally. The ideal candidate will have extensive experience in IT infrastructure, strong communication skills, and a focus on collaboration and innovation. Join a dynamic team in a fast-growing international environment with opportunities for professional development.
Reporting to the Director of IT Operations, the Cloud and Hosting Services Manager will be an innovation-focused business and technology leader. The role will focus on managing the development and implementation of cloud-based IT infrastructure, services, and support models. They will also drive compliance and optimization to provide optimal performance to business users across Caldic globally. Collaborating with the wider technology community, the candidate will deliver a first-class user experience and service across the business. The candidate should be a self-motivated, excellent communicator, a strong negotiator, with experience in cloud architecture, service delivery, contract management, analytical thinking, decision-making, and presentation skills.
The Cloud and Hosting Services Manager will manage the physical and virtual infrastructure required to support cloud and hosting services, including servers, networking equipment, storage systems, and data centers. They will lead the transition of cloud infrastructure and operations management services to a Managed Service Partner, focusing on contract/vendor management and service delivery.
The manager will oversee the deployment of cloud services, including virtual machines, containers, databases, and other cloud-based applications. They will ensure the security of cloud and hosting environments by implementing measures such as access controls, encryption, threat detection, and vulnerability management. They will also ensure the performance and availability of cloud and hosting services meet operational requirements.
Accountable for resource allocation in cloud environments—such as compute resources, storage, and bandwidth—to optimize efficiency and cost-effectiveness. They will ensure compliance with regulatory requirements and industry standards, and implement governance policies for cloud and hosting services. The role includes planning and implementing disaster recovery and business continuity strategies to minimize downtime and data loss. Managing relationships with cloud service providers and vendors to ensure quality of service, negotiating contracts, and overseeing SLAs are also key responsibilities.
[Details to be added]