Customer Service Agent - (Disability Certificate 33 required)

TN Spain; España; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

Une entreprise dynamique en Espagne recherche un Agente de Servicio al Cliente pour rejoindre son équipe. Ce poste temporaire de 3 mois implique de gérer les demandes des clients, de fournir des informations précises et de traiter les plaintes. Le candidat idéal doit avoir une expérience en service client, être bilingue en anglais et espagnol, et avoir une forte orientation client.

Servicios

Environnement de travail dynamique

Formation continue

Développement de carrière

Vacances flexibles

Activités d'équipe

Technologies modernes

Formación

• Expérience avérée en support client ou service à la clientèle.
• Compétences en communication excellentes en anglais et espagnol.
• Disponibilité pour travailler du vendredi au mardi.

Responsabilidades

• Gérer de grands volumes d'emails et évaluer les besoins des clients.
• Fournir des informations précises et gérer les plaintes.
• Suivre les directives de communication et signaler les erreurs du site web.

Conocimientos

Compétences en communication

Orientation client

Auto-organisation

Herramientas

Systèmes CRM

Descripción del empleo

Customer Service Agent - (Disability Certificate 33 required), es

Join our team as a Customer Service Agent in Spain! We are seeking a highly motivated individual fluent in Spanish and English to provide excellent support to our customers.

Job Details

• Location: es, Spain
• Job Category: Other
• EU work permit required: Yes
• Job Views: 2
• Posted: 21.05.2025
• Expiry Date: 05.07.2025

Job Description

We offer a dynamic, international work environment with opportunities for growth. Your role will involve managing customer inquiries via email, providing accurate information, handling complaints, and reporting website errors. This is a temporary position for 3 months.

Who We Are & What We Do

At Leadtech, we innovate in online project management and aim to empower clients and employees alike. Since 2007, we've been pioneers across various industries, fostering creativity and continuous improvement.

Responsibilities

• Manage large volumes of emails, assess customer needs, and ensure satisfaction.
• Provide accurate information using appropriate tools.
• Handle complaints and offer solutions within set timeframes.
• Follow communication guidelines and policies.
• Report website errors and suggest improvements.

Requirements

• Proven customer support or client service experience.
• Familiarity with CRM systems.
• Client and detail-oriented.
• Strong commitment and ability to self-organize.
• Excellent communication skills in English and Spanish.
• Availability to work Friday to Tuesday.

What We Offer

We provide a vibrant work environment, ongoing training, and career development, including holidays, flexible vacation, team activities, and modern technologies.

Location

Our headquarters are in Badalona, near Barcelona, with a multicultural team of over 10 nationalities. Enjoy working in a lively city environment and developing international online projects daily.

Your data will be used solely for recruitment purposes. You can exercise your rights of access, rectification, or cancellation by contacting us at our address or email, providing proof of identity.