Multilingual assistant boutique hotel Granada Andalucia Spain

Education and/or Teacher Training, Humanities, Languages and Philological Sciences

Duration: 3 months

Commitment: Full-time

Job Description

As a multitask receptionist, you will be responsible for:

1. Making and managing reservations
2. Greeting guests at check-in and check-out
3. Allocating rooms efficiently
4. Managing complaints and resolving problems
5. Dealing with special requests
6. Accounting and payments control
7. Using several languages by phone, email, or in person
8. Assisting in other areas of the hotel

Compensation

Accommodation provided.

Additional Information

Responsibilities also include:

1. Answering telephone calls
2. Booking control and availability supervision
3. Prices and promotions control
4. Basic accounting and payments control
5. Customer assistance
6. Managing online reputation on social media platforms (Facebook, Instagram, WhatsApp, Twitter, TripAdvisor, Trivago, etc.)