Zone IT Manager

Eurofins Villapharma Research; Castellón de la Plana; Presencial; EUR 60.000 - 100.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a strategic IT leader to drive transformation in a dynamic environment. This role involves defining IT strategies, managing budgets, and leading distributed teams to deliver top-notch IT services. You will implement an 'IT as a Service' model, ensuring compliance with standards while fostering collaboration across regions. If you have a strong background in IT project management and a passion for innovation, this is an exciting opportunity to make a significant impact in a forward-thinking organization.

Formación

• 5+ years in IT project/program management in industrial environments.
• Strong leadership in managing international, distributed teams.

Responsabilidades

• Define IT strategy and manage the annual IT budget.
• Lead the IT Infra team to deliver high-quality services.

Conocimientos

IT Project Management

Strategy Development

Enterprise Architecture

IT Service Management

Data Analysis

Educación

Master’s Degree in Computer Science

MBA or equivalent

Herramientas

ServiceNow

Descripción del empleo

Partner with the business in a true “IT as a Service” environment; provide resilient, best-in-class, cost-efficient IT Services to all ELEs in your Zone;

KEY ACCOUNTABILITIES :

1. Engage with IT Director to define the IT strategy for the zone; manage the annual IT budget; support the Zone Business Leader with onboarding new companies.
2. Implement a “IT as a Service” model for IT Infra services; act as a Managed IT Service Provider; build a network and foster relationships with business leaders.
3. Monitor and report on IT service quality and customer satisfaction based on KPIs and SLAs.
4. Build and manage a distributed IT team; cooperate with regional teams; ensure consistency, collaboration, and sharing of best practices across ELEs.
5. Develop and provide a portfolio of IT Business Services aligned with business needs and manage the delivery to meet SLA performance.

IT Infra & Security

1. Define IT Infrastructure Strategy and priorities with key stakeholders.
2. Lead the Zone IT Infra team to deliver high-quality services within budget and timeframes.
3. Manage the transformation of legacy infrastructure to a segregated, future state landscape.
4. Ensure compliance with Group/Regional IT standards and periodically audit IT Infra & Security postures.

IT Solutions

1. Define IT Solutions Strategy and roadmap with the Zone Business Leader.
2. Oversee the IT Solutions team to ensure delivery of services within scope, time, and budget.
3. Support and support shared IT solutions, ensuring standards are followed.
4. Drive IT Transformation programs to re-architect infrastructure and solutions.
5. Implement standardized cost management, project, and service management practices across all ELEs.
6. Ensure compliance with regulations and support regulatory audits.

REQUIRED PROFILE

1. Master’s Degree in Computer Science or related field; MBA or equivalent is a plus.
2. Certifications: PMP, ITIL Foundations; others like Scrum, COBIT, TOGAF are desirable.

Experience

1. Minimum 5 years in a similar role.
2. 5-10 years in IT project/program management, preferably in industrial or process-driven environments.
3. Proven leadership in managing international, distributed teams.
4. Strong competencies in strategy, project management, enterprise architecture, and IT service management.
5. Experience with regulated environments (GxP, HIPAA) is advantageous.

Technical Skills

1. Knowledge of BPMN, UML, SCRUM, GxP, GDPR.
2. Experience with ITSM tools like ServiceNow.
3. Data analysis skills for executive reporting.
4. Knowledge of COBIT and ITIL certifications are a plus.