E&P Sales Rep. - RESP COMERCIAL E&P (M / F)

Balazs; Málaga; Presencial; EUR 30.000 - 60.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a dynamic Sales Representative to drive growth and customer satisfaction in the industrial sector. This role involves developing commercial strategies, managing customer relationships, and ensuring the profitability of the sales portfolio. The ideal candidate will possess strong negotiation skills, a deep understanding of industrial processes, and a commitment to customer service excellence. Join a collaborative team that values innovation and diversity, and contribute to impactful projects that shape the future of the industry.

Servicios

Flexible Working Hours

Professional Development Opportunities

Health Insurance

Company Car

Remote Work Options

Formación

• Experience in sales and customer relationship management.
• Strong negotiation and communication skills.

Responsabilidades

• Develop and implement commercial action plans.
• Manage customer portfolios and ensure satisfaction.
• Negotiate contracts and maintain customer relationships.

Conocimientos

Sales Techniques

Negotiation Skills

Customer Relationship Management

Analytical Skills

Organizational Skills

Communication Skills

Knowledge of Industrial Processes

Proficiency in Office IT Tools

Educación

Bachelor's Degree

Herramientas

Salesforce

Descripción del empleo

Air Liquide in Spain was founded in 1909 and today is made up of a dynamic team working in industry and healthcare throughout the country.

We offer gas, equipment, and services for a variety of industries : from oil and gas, automotive, metal fabrication to chemical, pharmaceutical, agricultural, food and beverage, and healthcare. Our local projects confirm the Group's commitment to developing innovative solutions that promote the energy transition, including hydrogen energy.

As a market leader, we aim to create value by offering cutting-edge solutions. We are committed to ensuring that our customers receive the best and most cost-effective performance from our products and services and that our patients receive the best quality of care.

The sales representative’s mission is to maintain sales and profitability on the customer base and to develop profitable sales while ensuring customer satisfaction.

How will you CONTRIBUTE and GROW?

• Organize and pilot the commercial plan of actions on his scope of responsibility.
• Develop an annual action plan linked to national marketing and pricing action plans, taking into account the particularities of his / her area and its market.
• Identify targeted customers and prospects in its market to implement its annual action plan.
• Identify competitive threats and follow up in Salesforce.
• Deploy dedicated marketing campaigns in conjunction with the cluster's shared teams.
• Offer and contract to ensure the correct application of the commercial and credit policy.
• Ensure the signature and contractual coverage of new customers / offers.
• Develop and maintain a high level of knowledge of the industrial sector and its technical applications.
• Manage the portfolio of existing customers.

In agreement with his / her sales team leader, manage a portfolio of customers / products within its scope, using Salesforce, the Scoring tool recommendations, and Sales BI.

• Ensure the profitability of its portfolio, deploy the pricing plan, and propose value-added offers adapted to improve the margin.
• Identify appropriate contacts at the client (decision makers, influencers, etc.) and ensure the accuracy of the data in Salesforce.
• Plan visits according to objectives and write and use the visit report using Salesforce.
• Respect the 7 key rules of a visit and choose the appropriate channel of interaction (Face to Face / Visio / Call / Mail…), in line with smart sales principles.
• Develop AL market share in the sales district (from customer base, greenfield, or competition).

In coordination with Marketing and Business Development, ensure the prospecting of new customers and the development of existing customers through strong networking and active listening.

• Manage incoming opportunity of newly qualified leads, with respect to the agreed response time.
• Realize visits to prospects (presential or phone) in coordination with marketing teams.
• Record in Salesforce any information on competitive contracts, following a visit or a lost deal.
• Detect all sales opportunities, enter them into Salesforce, and sign new contracts and new offers.
• Optimize the time spent on the client's site and carry out active networking actions there to identify new business opportunities.
• Sell offers and negotiate contracts.

Sells AL offers to customer decision-makers.

• Negotiate contractual conditions and obtain customer commitment through the signing of contracts, respecting the commercial policy.
• Coordinate with the Contract Manager the reviews of offers and contracts and their traceability in our tools.
• When applicable, coordinate with key account managers.
• Build customer loyalty and maintain good knowledge of his / her district.

Ensure all commercial actions aimed at customer satisfaction within his / her scope.

• Develop a relationship of mutual trust with key client contacts.
• Identify and address possible dissatisfaction with the support of the Customer Relations Department teams.
• Intervene in crisis management monitoring if the situation requires it.
• Choose the most effective method to communicate with customers.
• Analyze competitive threats by studying lost contracts and consult Sales Managers to define appropriate actions.
• Plan on-site or telephone visits regularly according to the identified targets and report the results to the Sales Manager.
• Evaluate, by contacting regional players, the development potential of new industrial sites as well as economic and industrial trends in the geographic sector.

Knowledge and Specific Know-How

• Sensitive to safety, quality, and environment.
• Interest in industrial processes and technologies.
• Interest in excellence in Customer Satisfaction.
• Knowledge of applicable environmental regulations.
• Ability to build relationships with decision-makers.
• Mastery of sales and negotiation techniques.
• Knowledge of gases, materials, gas applications, and services.
• Knowledge of the competition.
• Knowledge of customer professions in its market.
• Proficiency in office IT tools.
• Driving license.
• Curiosity and listening / communication skills.
• Ability to negotiate and convince all types of contacts (face to face or by telephone).
• Strong sense of customer service.
• Analytical and organizational skills.
• Autonomy.
• Ability to work in a network and in a team.
• Enthusiasm, spirit of conquest, proactivity, and strength of proposal.
• Rigor.

Internal communication aimed at employees already hired by the Company, in compliance with the AL AIR LIQUIDE ESPAÑA, S.A., and AIR LIQUIDE IBERICA DE GASES, S.L.U. Collective Agreement (Art. 12).

Our Differences Make Our Performance

At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders, and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to innovate by living our fundamentals, acting for our success, and creating an engaging environment in a changing world.

About Us

A world leader in gases, technologies, and services for Industry and Health.

Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.

Join us for a stimulating experience : you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative, and respectful environment.

Discover what your professional journey at Air Liquide could be here!