E-commerce Business Intelligence Analyst (All genders)

zooplus AG; Madrid; Híbrido; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading e-commerce company is seeking a Business Intelligence Analyst to transform sales data into actionable insights. You will collaborate with multiple teams while designing scalable reporting tools. This role requires strong analytical skills, particularly in SQL and dashboard development, with a focus on driving growth in key markets.

Servicios

20% discount in zooplus shop

Internal and external training

Team events

28 Annual Vacation Days

Private Medical Health Insurance

Formación

• 5+ years in business intelligence, revenue analytics, or commercial finance.
• Experience in e-commerce or retail environments preferred.
• Ability to influence decisions and communicate insights effectively.

Responsabilidades

• Analyze pricing, promotions, assortment, and customer cohorts to identify growth opportunities.
• Design and automate self-serve dashboards to streamline reporting.
• Collaborate with central analytics and category managers to drive tested initiatives.

Conocimientos

Advanced SQL

Tableau

PowerBI

Python

Commercial Finance Understanding

Data Simplification

Descripción del empleo

E-commerce Business Intelligence Analyst (All genders)

• Full-time

More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

We're on a mission to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity. At the heart of everything we do, they inspire us to grow, raise the bar for our customers and fuel a pet-first business.

Why This Role Matters

Pet owners across Europe buy more than €2bn of food, treats and litter from zooplus every year. Your mission is to turn that real‑time sales, price and competitor data into the next €100million of growth. You’ll be the analytical engine behind five high‑potential markets (Italy, UK, Spain, Ireland, Portugal), transforming raw numbers into clear actions for our Category, Growth and Country teams.

What You Will Do

1. Create insight that moves the needle

Analyse pricing, promotions, assortment and customer cohorts to spot revenue and margin opportunities

Translate findings into crisp stories that inspire action at all levels, from analyst peers to Executive Leadership

2. Build tools that scale

Design, automate and maintain self‑serve dashboards in Tableau/PowerBI, cutting manual reporting time

Pilot new methodologies and roll them out to stakeholders

3. Partner and deliver

Sit with the Central Analytics team while working daily with Category Managers, Growth Managers and Country Leads

Lead cross‑functional project squads, ensuring insights turn into tested initiatives and measurable results

Upskill colleagues through ad‑hoc training sessions and documentation so they can self‑serve simple analyses

5+ years in business intelligence, revenue analytics or commercial finance, ideally in e‑commerce or retail

Advanced SQL plus hands‑on experience with Tableau, PowerBI or Looker; Python/R a strong bonus

Solid grasp of pricing, promotion and assortment levers and the KPIs that drive online P&L

Ability to simplify complex data for non‑technical audiences and influence decisions without authority

If you don’t meet every requirement but are excited about the role, we encourage you to apply

With more than 1,000 passionate professionals located across 6 European offices, we believe our success comes from working together and leveraging our international strengths. Expect a hybrid work setup: 60% in-office, 40% remote, collaborating with colleagues across locations.

Our benefits:
20% discount in our zooplus shop
Internal and external training
Team events
️ 28 Annual Vacation Days
???? Private Medical Health Insurance
Hybrid working model (up to 40%Home Office per month)

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.