¡Activa las notificaciones laborales por email!

Dutch Speaking Travel Customer Service in Malaga

Blu Selection

Málaga

Presencial

EUR 21.000 - 25.000

Jornada completa

Ayer
Sé de los primeros/as/es en solicitar esta vacante

Descripción de la vacante

A global leader in customer experience solutions is seeking a Dutch-speaking Customer Service Representative in Málaga. Responsibilities include handling client calls, assisting with bookings, and providing high-quality service. Candidates should have native Dutch proficiency and a strong customer service orientation. The role offers an annual salary of €21,500, a signing bonus, and a permanent contract with paid training.

Servicios

Annual gross salary of €21,500
€1,500 gross signing bonus
Paid training included
Full-time schedule
Support from the Welcome Department
Assistance with necessary documentation

Formación

  • Previous experience in customer service or a commercial role is a plus.
  • Comfortable with computer systems.
  • Availability to start on 30/05/2025 (mandatory).

Responsabilidades

  • Handling inbound calls from Dutch-speaking clients.
  • Assisting customers with booking upgrades and reservation support.
  • Providing accurate information and ensuring high-quality service.
  • Applying a commercial mindset to convert inquiries into sales.
  • Collaborating with the team to improve service delivery.

Conocimientos

Native level of Dutch
C2 level of English
Strong communication skills
Interpersonal skills
Familiarity with customer support tools
Descripción del empleo

You will be working as a Dutch-speaking Customer Service Representative for a major hotel chain. The main responsibility is to answer customer calls in Dutch, support clients with booking upgrades, and close reservations. A strong customer service orientation and a commercial mindset are essential.

Your responsibilities and impact as a Customer Service Representative will be:
  • Handling inbound calls from Dutch-speaking clients

  • Assisting customers with booking upgrades and reservation support

  • Providing accurate information and ensuring high-quality service

  • Applying a commercial mindset to convert inquiries into sales

  • Working with internal tools and systems to manage customer cases

  • Collaborating with the team to continuously improve service delivery

Skills, qualifications, and interests you need to succeed in this role:
  • Native level of Dutch and a C2 level of English

  • Previous experience in customer service or a commercial role is a plus

  • Strong communication and interpersonal skills

  • Comfortable with computer systems and customer support tools

  • Availability to start on 30/05/2025 (mandatory)

  • Already based in Spain or able to be present in Málaga by the start date

What’s in it for you?
  • Annual gross salary of €21,500 + €1,500 gross signing bonus

  • Permanent contract with a 2-month trial period

  • Paid training included in the contract (starting on 30/05/2025)

  • Full-time schedule: 39 hours/week, Monday to Sunday in rotating shifts between 08:00 and 22:00

  • On-site position at a modern office in Málaga city center

  • Support from the company’s Welcome Department for administrative onboarding

  • Assistance with necessary documentation

Your future company

Your future company is a global leader in customer experience solutions. In Málaga, you’ll join a diverse team in a vibrant and supportive workplace. Their Welcome Department will guide you through the onboarding process, helping you feel prepared from day one.

Interested in this opportunity?

Apply now or reach out for more information. If this role isn’t for you, feel free to share it with friends or colleagues who might be a great fit.

Consigue la evaluación confidencial y gratuita de tu currículum.
o arrastra un archivo en formato PDF, DOC, DOCX, ODT o PAGES de hasta 5 MB.