Dutch-speaking Customer Lifecycle Manager

Cross Border Talents; Málaga; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading company is searching for a Dutch-speaking Customer Lifecycle Manager in Málaga, Spain. This role involves overseeing customer journeys, enhancing satisfaction and retention through communication, relationship management, and collaboration with various teams. Join a dynamic workplace that offers competitive salaries and career growth opportunities.

Servicios

Competitive salary with performance-based incentives

Relocation support

Career growth opportunities

Formación

• Fluent in Dutch (written and spoken) and proficient in English.
• Previous experience in customer success, account management, or customer support.
• Strong communication and relationship-building skills.

Responsabilidades

• Develop and maintain strong relationships with Dutch-speaking customers.
• Guide customers through different lifecycle stages, from onboarding to renewal.
• Identify opportunities to increase customer engagement and retention.

Conocimientos

Relationship Management

Communication

Data Analysis

Descripción del empleo

Dutch-speaking Customer Lifecycle Manager

About the job Dutch-speaking Customer Lifecycle Manager

Customer Lifecycle Manager (Dutch Speaker) Malaga, Spain

About the Role:

We are looking for a Dutch-speaking Customer Lifecycle Manager to join our team in Malaga, Spain. In this role, you will oversee the entire customer journey, ensuring customer satisfaction, engagement, and long-term retention. If you have strong relationship management skills and a passion for delivering outstanding customer experiences, this is the perfect opportunity for you!

Key Responsibilities:

• Develop and maintain strong relationships with Dutch-speaking customers.
• Guide customers through different lifecycle stages, from onboarding to renewal.
• Identify opportunities to increase customer engagement and retention.
• Work closely with sales, marketing, and support teams to enhance the customer experience.
• Analyze customer data to identify trends and propose strategic improvements.
• Address customer concerns and proactively offer solutions to maximize satisfaction.

Requirements:

Fluent in Dutch (written and spoken) and proficient in English.
Previous experience in customer success, account management, or customer support.
Strong communication and relationship-building skills.
Ability to analyze customer data and develop action plans.
Proactive, goal-oriented, and able to work independently.

What We Offer:

Competitive salary with performance-based incentives.
️ Relocation support.
Career growth opportunities in an international company.
A modern office in Malaga, Spain, with a dynamic and supportive team.

If you are a Dutch-speaking professional looking to drive customer success and engagement, we'd love to hear from you!