Dutch-speaking Customer Experience Expert for online fashion outlet store

TN Spain; Valencia; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

An exciting opportunity awaits in sunny Spain for a Dutch-speaking Customer Experience Expert at a leading online fashion outlet. This innovative company is on a mission to reduce waste in the fashion industry by connecting designer brands with customers. You will play a crucial role in delivering exceptional customer experiences, using your empathy and communication skills to resolve issues and foster loyalty. With growth opportunities and a vibrant international community, this position offers the adventure of a lifetime while making a real impact in the fashion world.

Servicios

Relocation Support

Cultural Experience Classes

Growth Opportunities

International Community

Sunny Location

Formación

• Passionate about fashion and sustainability with a focus on customer satisfaction.
• Native Dutch speaker with sufficient English skills.

Responsabilidades

• Be the first contact via phone, email, and chat to create value and solve issues.
• Assist customers with questions and find suitable solutions.

Conocimientos

Customer Service

Communication Skills

Problem Solving

Creativity

Fashion Knowledge

Sustainability Awareness

Educación

Bachelor's Degree

Descripción del empleo

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Dutch-speaking Customer Experience Expert for online fashion outlet store, Valencia

Client: Nordic Jobs Worldwide

Location: Valencia, Spain

Job Category: Other

EU work permit required: Yes

Job Views: 1

Posted: 07.05.2025

Expiry Date: 21.06.2025

Job Description

Are you ready for a new adventure abroad? Do you want to work for our scale-up partners within Europe? Then this company is the right fit for you!

Did you know that one out of ten items of clothing are not sold? This company changes that by providing designer brands with technology, so that fashion from previous collections can be sold on their platform. Founded in 2016, their mission is that all clothing should be worn. Since then, they have grown into one of the largest fashion outlet platforms with more than 250 brands available in 12 countries!

About the company

Our client's goal is to deliver the most impactful customer experience through well-trained and energetic people, aiming to increase customer loyalty. Your role is to WOW the customer. You will troubleshoot and work with a solution-oriented mindset, using your communication skills, enthusiasm, and empathy to resolve customer issues and needs. Collaborate with your team to provide the best customer experience and create the WOW feeling!

The experience they offer you

• The adventure of your lifetime in sunny Spain
• The opportunity to make an impact for brands and the company
• An international community of young professionals
• Growth opportunities within the company and personal development
• Experience Spanish culture through classes and local cuisine
• Support with relocation and Spanish administration

How you will help your customers

• Be the first contact via phone, email, WhatsApp, and chat to create value and solve issues
• Represent the company authentically and serve the community with the WOW factor
• Assist customers with questions and find suitable solutions
• Use creativity and knowledge to help customers effectively
• Be friendly, engaging, and foster loyalty and retention
• Work flexible shifts, including evenings and weekends

Who are you?

• Passionate about fashion and sustainability
• Positive, communicative professional focused on customer satisfaction
• Bachelor’s or university degree (preferred but not mandatory)
• Native Dutch speaker with sufficient English skills
• Good listener with an opportunity-focused mindset
• European nationality or valid work visa for Spain
• Motivated and ready for this lifetime challenge

Interested? Don't hesitate to apply!

About Multilingual Jobs Worldwide

We are a leading multilingual recruitment agency connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more with global businesses.

Over the past 2 years, we have helped over 1000 multilingual speakers find their dream jobs in over 28 countries.