Dutch Speaking Call Agent

Global Data Collection Company; Madrid; Remote; EUR 11,000 - 15,000; Full time

Benefits offered by this job

Free training and onboarding

Performance-based bonuses

No candidate fees

Job summary

Global Data Collection Company in Spain is seeking Dutch-speaking Freelance Call Agents to conduct structured interviews for market research. This remote, freelance role is based in Spain with a minimum of 16 hours per week, evenings and weekends.

No sales, full training provided, and candidates manage their own taxes under Spanish law. You will follow scripts, ask questions neutrally, record responses accurately, and maintain professional communication while complying with data-collection

Qualifications

• Dutch language skills at C2 level required for conducting interviews.
• Strong communication and clear pronunciation.
• Basic English for internal communication and training.
• Ability to work independently in a quiet environment.
• Good typing and computer skills.
• Reliable internet connection and basic computer setup.
• Call center or interviewing experience is an advantage.
• Secondary education or equivalent experience.
• Based in Spain due to project requirements and time-zone considerations.
• Available for at least 16 hours per week, evenings and weekends.

Responsibilities

• Conduct structured telephone or online market research interviews in Dutch.
• Follow survey and interview scripts accurately.
• Ask questions in a neutral and professional manner.
• Record responses accurately according to project requirements.
• Maintain a professional and respectful communication style.
• Follow GDCC's quality and data-collection procedures.

Skills

Dutch language (C2)

Good communication

Basic English

Independent work

Typing & computer skills

Reliable internet

Call center/ interviewing exp.

Education

Secondary education or equivalent

Job description

Freelance | Global Data Collection Company | Spain

Job Information

Research & Development

City Madrid

State/Province Madrid

28001

9.50

Work Experience 0-1 year

Job Description

Dutch-Speaking Call Agent – Freelance

Company: GDCC – Global Data Collection Company
Location: Remote – Spain
Employment Type: Freelance / Self-Employed Contractor

About the Role

GDCC – Global Data Collection Company is looking for Dutch-speaking Freelance Call Agents based in Spain to join our international market research team.

In this role, you will conduct structured telephone or online interviews in Dutch for market research projects. You will collect opinions and information from participants using prepared survey scripts.

This is a research-only position. The role does not involve sales, marketing, lead generation, or selling products or services.

All selected candidates receive free training and a full introduction to the company and role before starting live projects. No previous call center or market research experience is required.

Freelance / Self-Employed Contract

This is a freelance / self-employed contractor position.

You will work on a freelance basis and will be responsible for declaring and managing your own taxes and other applicable obligations in accordance with Spanish law.

What You Will Do

• Conduct structured telephone or online market research interviews in Dutch.
  
• Follow survey and interview scripts accurately.
  
• Ask questions in a neutral and professional manner.
  
• Record responses accurately according to project requirements.
  
• Maintain a professional and respectful communication style.
  
• Follow GDCC's quality and data-collection procedures.
  

Additional Information

This is a market research position only. You will conduct opinion-based surveys and structured interviews for research purposes.

The position does not involve:

• Selling products or services.
  

The position is offered on a freelance / self-employed contractor basis. Freelancers are responsible for managing their own tax and legal obligations according to applicable Spanish regulations.

Location requirement: This position is open to candidates based in Spain. The role is remote, but candidates must work from Spain due to project requirements and time-zone alignment.

Requirements

• Dutch language skills at C2 level are required for conducting interviews professionally.
  
• Good communication skills and clear pronunciation.
  
• Basic English language skills for internal communication and training.
  
• Ability to work independently in a quiet environment with minimal background noise.
  
• Good typing and computer skills.
  
• Reliable internet connection and a suitable basic computer setup.
  
• Call center, customer service, interviewing, or similar experience is an advantage but not required.
  
• Secondary education or equivalent experience.
  
• Must be based in Spain due to project requirements and time-zone considerations.
  
• Availability for a minimum of 16 hours per week, subject to project requirements.
  
• Availability required Monday to Friday evenings and on weekends.
  

Technical Requirements

You will need:

• A reliable internet connection.
  
• A computer suitable for online work.
  
• A quiet working environment.
  
• Basic computer skills.
  

Full technical requirements and instructions will be provided during the application and onboarding process.

• Fully remote freelance work from Spain.
  
• Evening and weekend working opportunities.
  
• Opportunity to combine freelance work with studies or other commitments.
  
• International and multicultural working environment.
  
• Work with an international research organization representing more than 40 nationalities.
  
• Performance-based bonus opportunities.
  
• Free training and onboarding.
  
• No candidate fees.
  

Salary & Compensation

• Fixed hourly rate: €9.50 per hour.
  
• Payments are made monthly.
  
• Payments are processed securely by GDCC via available online payment methods, including PayPal or bank transfer.
  
• €50 bonus after successful completion of the probation period.
  
• €250 bonus after completing 250 working hours.
  
• Additional performance-based incentives may be available depending on project outcomes.
  

The compensation structure for this freelance position is a fixed hourly rate of €9.50 per hour, with the additional bonuses described above.

Free Training & Introduction

Before beginning live project work, all selected candidates receive free training and a clear introduction to GDCC, the role, project procedures, and the tools used for interviewing.

There is no charge for training or onboarding.

No Candidate Fees

Candidates are never charged any application, recruitment, placement, training, onboarding, or other fees.

Applying for this position is completely free of charge. GDCC does not require candidates to make any payment in order to apply for, obtain, or start this position.