Dutch Payroll Implementation Specialist

Safeguard Global; Valencia; Presencial; EUR 40.000 - 65.000; Jornada completa

Descripción de la vacante

A global leader in financial software is seeking a People Partner to join their team in Valencia. The role will focus on strategic HR functions to support the Customer Support division, ensuring effective employee relations and talent management while driving engagement. You will collaborate with leadership to enhance team dynamics in a diverse workplace, influencing positive change and growth.

Servicios

Learning & development budget

Competitive salary package

Office relaxation activities

Additional health insurance

Restaurant ticket

Paid leave after 3 years of service

Formación

• Proven track record of 4+ years in a People Partner role.
• Expertise in EU labor laws and employment practices.
• Exceptional communication and relationship-building skills.

Responsabilidades

• Advise Customer Support leadership and align HR strategies with business goals.
• Manage employee relations and ensure compliance with EU labor law.
• Drive engagement initiatives and support performance development.

Conocimientos

Employee Relations

Talent Management

Performance Development

Change Management

Coaching

Communication

Educación

Experience as People Partner or HR business partner

Descripción del empleo

We're looking for a dynamic and strategic People Partner to join our team in Barcelona, supporting our vital Customer Support team. In this role, you'll be a key advisor to CS leadership and teams, providing daily guidance on employee relations, talent management, and performance development. You'll play a crucial role in driving engagement initiatives, facilitating conflict resolution, and ensuring HR processes are aligned with the unique needs of our Customer Support teams.

The People Team

As part of the global people team, you have a community of fellow People Partners, focused on building one of the best companies to work for in the world. Our mission starts with Talent Acquisition, a team that aims to attract the right talent and ensure candidates have an amazing experience while selecting SumUp as their next employer. When candidates become SumUppers our Employee Experience team makes sure they have an engaging work environment where they feel comfortable to experiment and innovate. Alongside our People Development team, they guide SumUpers through their learning journey, allowing them to unlock their full potential.

What you’ll do :

• Strategic Partnership : Serve as a trusted advisor to Customer Support leadership, aligning people strategies with business goals.
• Employee Relations : Navigate complex employee situations with discretion and expertise, ensuring compliance with EU labor law and SumUp policies.
• Talent Management & Performance Development : Partner with leadership to continuously define optimal team structures and performance management practices.
• Engagement & Culture : Drive initiatives to enhance team engagement and foster a positive, inclusive culture within the high-volume contact center environment.
• Change Management : Support the communication and implementation of strategic business changes, ensuring smooth transitions.
• Coaching and Development : Coach and develop the CS Leadership to drive engagement and reduce people issues.

You’ll be great for this role if :

• Seasoned HR Professional : A proven track record of 4+ years as a People Partner or in a similar HR business partner capacity.
• Expert in Talent and Employment Law : Demonstrable expertise in talent and performance management, coupled with a solid grasp of employment law across Europe.
• Exceptional Communicator and Relationship Builder : Possesses outstanding people and communication skills, characterized by transparency and directness.
• Skilled Coach and Mentor : Exhibit strong coaching abilities to guide and develop leadership.

Why you should join SumUp :

• Opportunity to work with a truly global, multicultural team (we are 3000+ people from 93 countries, spread across 4 continents).
• Learning & development budget for attending conferences and external training.
• Competitive salary package and virtual stock option programme.
• Office relaxation activities such as yoga and massages and regular brunches, football events and office parties.
• Additional health insurance and Multisport card.
• Restaurant ticket.
• Break4me - 1 month paid leave after 3 years of service.

About SumUp :

We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

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