Dutch Customer Service Associate for bol.com - Remote all over Greece

Speakit; España; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

An innovative company is seeking Dutch Customer Service Associates to join their team. This exciting opportunity allows you to work remotely from beautiful Greece while providing exceptional service to a leading online retailer. You'll engage with customers, addressing their inquiries and ensuring their satisfaction. With full relocation support, a competitive salary, and a performance bonus, this role offers a fantastic chance to grow your career in a dynamic environment. If you're passionate about helping others and ready for a new adventure, this position is perfect for you!

Servicios

Complete relocation support

Monthly performance bonus

14 salaries per year

Excellent career opportunity

Training with a top team

Formación

• Native or near-native Dutch speaker.
• Strong communication and customer service skills.

Responsabilidades

• Serve as the main contact for customer inquiries.
• Provide solutions via phone, email, or chat.
• Maintain high levels of customer satisfaction.

Conocimientos

Dutch language proficiency

Customer service skills

Active listening

Problem-solving

Time management

Descripción del empleo

Are you a Dutch speaker? Do you love communicating with people and provide them with solutions?

We are looking for Dutch Customer Service Associates to work for an e-shop in the Netherlands that offers general merchandising products in categories such as music, film, electronics, toys, jewelry, watches, baby products, gardening and DIY.

Pack your bags for Greece and work remotely all over the country!

What you will do :

• Be the primary point of contact for customer requests, representing the Netherlands’ leading online retailer
• Listen to what drives our customers and provide solutions either by phone calls, emails, or chats
• Handle inquiries about product orders, payments and deliveries, as well as customer complaints
• Maintain high customer satisfaction
• Take the extra mile to engage customers

Requirements

• Native / near-native level in Dutch
• Strong phone contact handling and active listening skills
• Ability to multitask, prioritize and manage time effectively
• Exceptional problem-solving and ability to respond to different types of characters
• Adaptive skills and team spirit
• European citizenship or work permit for Greece
• Monthly salary 1300€ gross
• 150€ Monthly Performance Bonus
• 14 salaries per year
• Complete relocation support (flight ticket to Greece, 4-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
• Full-time job (5 working days per week, 8-hour shifts)
• The best commissions in the market
• The possibility to learn with the best team
• Excellent career opportunity in a multinational industry leader