Dupixent Customer Engagement & Project Coordinator - Vie Contract - L-813

Sanofi; Galapagar; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

Una empresa innovadora del sector sanitario busca un Coordinador de Engagement y Proyectos para su equipo de Marketing. Este rol híbrido se centra en optimizar el recorrido del cliente mediante estrategias centradas en datos y gestión de proyectos efectivos. Se requiere experiencia en gestión de equipos multifuncionales, así como un máster en marketing o un campo relacionado. Se valorará el dominio de herramientas de análisis de datos como Google Analytics y metodologías ágiles. Esta es una gran oportunidad para contribuir a la mejora de la atención sanitaria a nivel global.

Servicios

Oportunidades de crecimiento profesional

Programa de aprendizaje iMove

Formación

• Experiencia en gestión de proyectos y compromiso con el cliente.
• Capacidad para trabajar en equipo y liderar grupos multifuncionales.
• Dominio del análisis de datos y estrategias centradas en el cliente.

Responsabilidades

• Analizar y mapear el recorrido del cliente para mejorar interacciones.
• Crear estrategias de contenido y colaborar con líderes de marca.
• Definir el alcance del proyecto y desarrollar planes detallados.

Conocimientos

Liderazgo

Organización

Análisis de datos

Colaboración

Habilidades en gestión de proyectos

Educación

Máster en marketing, negocios o campo relacionado

Herramientas

Google Analytics

Descripción del empleo

• Dupixent Customer Engagement & Project Coordinator - VIE Contract
• Location : Spain, Barcelona

iMove, the Sanofi VIE Program, is available to citizens of the European Economic Area (EU + Norway, Liechtenstein, and Iceland) aged between 18 and 28.

About the job

Looking to launch your career at the cutting edge of healthcare? Join Sanofi for a chance to develop with mentoring and guidance from inspirational leaders while helping to make an impact on the lives of countless people worldwide. As Dupixent Customer Engagement & Project Coordinator VIE in our Marketing team, you will collaborate with cross-functional teams to drive impactful, data-driven solutions that enhance customer satisfaction, loyalty, and business outcomes. You will lead and deliver customer-focused initiatives while ensuring effective project execution. This hybrid role combines expertise in customer journey design and engagement strategies with robust project management skills.

We are an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering more than 500 million vaccine doses a year. Across different countries, our talented teams are exploring new technologies to protect people and promote healthy communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Main responsibilities

• Analyze and map customer journeys across all touchpoints to deliver seamless and optimized interactions that align with business goals.
• Co-create content strategies with Brand Leads to ensure personalized, tailored customer experiences while meeting regulatory standards.
• Leverage data and customer feedback to identify areas for improvement and enhance customer satisfaction.
• Define project scope, objectives, and deliverables, and develop detailed project plans, timelines, and resource allocation to ensure successful delivery.
• Lead, motivate, and coordinate cross-functional teams to meet project goals while maintaining effective communication and collaboration across departments.
• Track project progress, ensure milestones and deliverables are met on time and within budget, and prepare regular updates and reports for stakeholders.

About you

Experience

Proven expertise in both customer engagement and project management, with a focus on creating customer-centric solutions and managing cross-functional teams.

Soft and Technical skills

• Strong leadership qualities.
• Organizational skills.
• Ability to foster collaboration and innovation in a fast-paced environment.
• Proficiency with data analysis tools (Google Analytics).
• Proficiency in agile methodologies (Scrum, Lean Start-Up).

Education

Master’s degree in marketing, business, or a related field is preferred, but not required if relevant experience is demonstrated.

Languages

• Fluent Spanish (written and verbal).
• Fluent English (written and verbal).

Why choose us?

iMove is a unique program tailored for European youth interested in challenging themselves with meaningful assignments across the globe. At Sanofi, we have a strong ambition to invest in young talents who will drive the success of Sanofi tomorrow.

Sanofi’s Work Abroad Program, iMove, offers jobs-assignments with actual responsibilities and a perspective to grow. We provide those opportunities in various functions such as marketing, finance, regulatory, supply chain, clinical trials, production, etc., in more than 40 countries. Sanofi unites people passionate about solving healthcare needs worldwide. Joining our iMove Work Abroad Program is a unique opportunity to make a difference through your work.

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