Group Sales Manager

The Ritz-Carlton Tenerife, Abama; Islas Canarias; Presencial; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Travel rates across Marriott hotels

Dining discounts on property

13th and 14th salary payments

Employee learning & development

Descripción de la vacante

The Ritz-Carlton Tenerife, Abama in Tenerife is seeking a results-driven Group Sales Manager to drive group business, meetings, incentives, conferences, and events for the resort. You will identify opportunities, build strategic client relationships, and lead the sales cycle from prospecting to contract.

You will collaborate with Revenue, Events, Operations and Catering teams to deliver exceptional experiences, while maintaining CRM records and representing the resort at industry events.

Formación

• Experience in hotel sales, group sales, or MICE is required.
• Strong negotiation and relationship-building skills.
• Customer-focused mindset with tailored solutions for clients.
• Organized, proactive, and results-driven approach.
• Strong analytical skills and ability to read market trends.

Responsabilidades

• Identifying, developing, and managing business opportunities for group accommodation, meetings, incentives, conferences, and events.
• Developing and implementing sales strategies to maximize revenue and market share within the group segment.
• Managing the entire sales cycle from prospecting and lead generation through negotiation, contract signing, and post-sale follow-up.
• Building and maintaining relationships with clients, event planners, travel agencies, destination management companies, and key accounts.
• Preparing customized proposals, contracts, and presentations tailored to each client’s requirements.
• Conducting site inspections, hotel presentations, and sales appointments to showcase the resort’s facilities and services.
• Monitoring market trends, competitor activity, and emerging opportunities to enhance sales performance.
• Collaborating with Revenue Management, Events, Operations, and Catering to ensure seamless execution of programs.
• Maintaining accurate client, pipeline, and contract information in Marriott’s sales systems.
• Representing the resort at trade shows, sales missions, industry events, and roadshows.
• Preparing sales reports, forecasts, and performance analyses for leadership.
• Ensuring compliance with Marriott International sales standards and policies.
• Contributing to revenue and production goals.

Conocimientos

Negotiation

Relationship-building

International experience

Spanish fluency

English fluency

Descripción del empleo

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: a tranquil oasis where the sea, the land, and subtropical vegetation blend effortlessly with iconic Moorish-inspired architecture. The resort's 462 guest rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens. An award-winning culinary destination in its own right, this 5-star Tenerife resort features world-class restaurants ranging from simple, light cuisine to Michelin-starred fine dining. Offering a true escape, this timeless resort boasts multiple swimming pools, a 2,500 sqm Spa & Fitness Center, and the largest Ritz Kids in Europe.

JOIN OUR TEAM! … as a Group Sales Manager at The Ritz-Carlton Tenerife, Abama.

Who are we looking for?

Are you passionate about building strong relationships, generating new business opportunities, and turning exceptional events into unforgettable experiences? As a Group Sales Manager, you will play a key role in driving the resort’s commercial success by identifying, developing, and securing group business opportunities that contribute to revenue growth and position The Ritz-Carlton Tenerife, Abama as a premier luxury and MICE destination.

If you are results-driven, commercially minded, and thrive on developing strategic relationships with clients from around the world, we would love to meet you!

Your Responsibilities Will Include…

• Identifying, developing, and managing business opportunities for group accommodation, meetings, incentives, conferences, and special events.
• Developing and implementing sales strategies aimed at maximizing revenue and market share within the group segment.
• Managing the entire sales cycle, from prospecting and lead generation through negotiation, contract signing, and post-sale follow-up.
• Building and maintaining strong relationships with clients, event planners, travel agencies, destination management companies, and key accounts.
• Preparing customized proposals, contracts, and presentations tailored to each client’s specific requirements.
• Conducting site inspections, hotel presentations, and sales appointments to showcase the resort’s facilities and services.
• Monitoring market trends, competitor activity, and emerging business opportunities to enhance sales performance.
• Working closely with Revenue Management teams to optimize pricing, availability, and profitability for group business.
• Collaborating with Events, Operations, and Catering teams to ensure seamless execution of contracted programs and events.
• Maintaining accurate and up-to-date client, pipeline, and contract information within Marriott’s sales systems.
• Representing the resort at trade shows, sales missions, industry events, roadshows, and networking opportunities.
• Preparing sales reports, forecasts, and performance analyses for leadership teams.
• Ensuring compliance with Marriott International sales standards, policies, and procedures.
• Contributing actively to the achievement and surpassing of revenue and production goals established by the resort.

What We Are Looking For In You…

• Previous experience in hotel sales, group sales, MICE, events, hospitality business development, or a similar commercial role.
• Strong negotiation, communication, and relationship-building skills.
• A customer-focused mindset with a passion for delivering tailored solutions and exceptional experiences.
• A proactive, organized, and results-oriented approach to achieving business objectives.
• Strong analytical skills with the ability to interpret market trends, sales reports, and business opportunities.
• Confidence working in international and multicultural environments.
• Experience using CRM platforms, hotel sales systems, and business development tools.
• Excellent collaboration skills and the ability to work effectively with multiple departments.
• Fluency in Spanish and English; additional languages will be considered a strong advantage.
• Flexibility to travel and attend business events, trade fairs, and client meetings when required.
• A valid work permit for Spain.

How We Inspire You…

Become part of our team and contribute to the success of one of Europe’s most prestigious resorts. Your financial expertise will help create memorable guest experiences while supporting the sustainable growth of our business.

• An attractive salary package commensurate with your experience and responsibilities within a global luxury hospitality company.
• Travel the world across more than 9,500 hotels with our exceptional employee rates ("Explore Rate"), also available to eligible family members and partners.
• Enjoy a 20% discount on Food & Beverage outlets across Marriott International hotels.
• Take advantage of a 50% discount on our on-property dining outlets.
• Did you know you can receive up to 75% discount on flights if you are a resident of Tenerife?
• Extensive corporate benefits and discounts on leisure activities, travel, and services.
• A special birthday surprise to celebrate your day.
• Enjoy a complimentary guest experience at our resort after one year of service.
• 13th and 14th salary payments.
• Access to innovative learning and development programmes through our corporate university.
• Genuine career growth and promotion opportunities within Marriott International.
• Complimentary meals provided in our employee dining facility.
• We take care of the cleaning of your work attire whenever applicable to the role.
• We celebrate our team through events, activities, employee appreciation programmes, and special occasions throughout the year.
• Participate in corporate social responsibility initiatives and make a positive impact in our local community.
• Your wellbeing matters to us, which is why we provide comprehensive occupational health support.

(All benefit and bonus programmes are subject to individual company regulations. Applicable tax and social security regulations apply, and the company reserves the right to amend these programmes at any time.)

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience remains with them. By attracting the best hospitality professionals who create lifelong memories, we believe that everyone succeeds when empowered to be creative, thoughtful, and compassionate.

Every day, we set the standard for rare and special luxury service around the world and take pride in delivering excellence in guest care and comfort.

Your role will be to ensure that The Ritz-Carlton Gold Standards are delivered with care and attention. Our Gold Standards are the foundation of The Ritz-Carlton and guide us every day to be better than the day before. This foundation, together with our belief that culture drives success, has earned The Ritz-Carlton its reputation as a global leader in luxury hospitality. As part of our team, you will learn and exemplify our Gold Standards, including our Employee Promise, Credo, and Service Values. Our promise to you is the opportunity to be proud of both the work you do and the people you work alongside.

By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.