Doorman / Doorwoman - Four Seasons Hotel Madrid

Four Seasons Hotels and Resorts; Benidorm; Presencial; EUR 18.000 - 24.000; Jornada completa

Descripción de la vacante

A leading luxury hotel brand is seeking a Door Attendant to enhance guest experiences. The role involves greeting guests, handling luggage, and providing information about the hotel and surroundings. Ideal candidates exhibit strong interpersonal skills, attention to detail, problem-solving abilities, and are fluent in English and Spanish, with a valid driving license.

Formación

• At least one year of experience as a Door Attendant.
• Fluency in English and Spanish.
• Valid driving license.

Responsabilidades

• Greet guests upon arrival and departure.
• Load and unload luggage from vehicles.
• Assist with inquiries about the hotel and local area.

Conocimientos

Strong interpersonal skills

Attention to detail

Problem-solving skills

Descripción del empleo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights, and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, our purpose is to create impressions that will stay with you for a lifetime. We believe life is richer when we truly connect to the people and the world around us.

About the location:

A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. Located in the heart of the capital, within walking distance of all key attractions, seven historic buildings have been transformed into a dynamic destination. Enjoy rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace. Four Seasons brings a new level of luxury and service to locals and guests alike.

The Role of Door Attendant:

Four Seasons Hotel Madrid is seeking a Door Attendant to join our team. The Door Attendant is a vital part of the Guest Services Team, responsible for ensuring guests are well looked after from the moment they arrive. As the first and last impression of the hotel, this high-profile role involves greeting guests by name upon arrival and departure, loading and unloading luggage from vehicles, assisting with inquiries about the hotel and local area, and maintaining cleanliness in the lobby and luggage storage area.

Our ideal Door Attendant:

The ideal candidate should embody the brand through excellent grooming, a positive attitude, and a warm, welcoming smile. Strong interpersonal skills, the ability to multitask, attention to detail, and problem-solving skills are essential. This position requires standing for 8 hours, including in inclement weather, and the ability to lift and push weights. Candidates should have at least one year of experience as a Door Attendant, knowledge of the local area, a valid driving license, and fluency in English and Spanish. Legal right to work in Spain is required.