Documentation & Insights Specialist

Swift; Valencia; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading company in secure financial messaging services is seeking a documentation and insights specialist in Valencia. The role involves creating and managing documentation, collaborating with teams, and ensuring compliance with standards. Candidates should have strong communication skills, a relevant degree, and experience in the financial sector.

Servicios

Competitive package

Support for career development

Inclusive work environment

Formación

• 3+ years of experience in a similar role.
• Experience in the financial industry may be preferred.
• Knowledge of data visualization techniques and tools.

Responsabilidades

• Develop and maintain clear, detailed, and user-friendly documentation.
• Collaborate with subject matter experts for documentation.
• Provide training on documentation access and usage.

Conocimientos

Strong written and verbal communication skills

Detail-oriented

Organizational skills

Problem-solving abilities

Critical thinking

Educación

Bachelor’s degree in Business, Data Analytics, Information Management, or a related field

Descripción del empleo

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

About the Role

We are seeking a skilled documentation and insights specialist. The specialist will be responsible for creating, maintaining, and improving documentation related to projects, engagements, interactions, and ideation. This role involves interactions with various stakeholders. There will be a focus on the Digital Enablers priorities : Payments Experience, new digital payment use cases, digital platforms, while supporting and contributing to the overall Digital Enablers organization (e.g. CAS, operational excellence, etc).

What to expect

Key responsibilities :

Documentation Creation & Management :

Develop and maintain clear, detailed, and user-friendly documentation for projects, initiatives, engagements, interactions, and ideation.

• Ensure all documentation is up-to-date and easily accessible to internal stakeholders.
• Review and edit existing documentation to improve clarity, consistency, and accuracy.
• Work closely with cross-functional teams to gather information and create documentation for new and existing missions.

Cross-Functional Collaboration :

Collaborate with subject matter experts to understand complex systems and translate them into easily digestible insights or documentation.

Proactively identify areas where documentation can be improved or streamlined.

• Suggest improvements based on insights, data, or feedback to optimize processes and increase efficiency.

Training & Support :

Provide training or guidance to employees on how to access, understand, and utilize documentation.

Compliance & Standards :

Ensure all documentation adheres to company policies, industry standards, and legal or regulatory requirements.

• Maintain confidentiality and integrity of data and information throughout the documentation and insights processes.

Required Skills & Qualifications :

• Strong written and verbal communication skills
• Detail-oriented with strong organizational skills.
• Ability to work independently and as part of a team, managing multiple activities simultaneously.
• Knowledge of industry best practices for documentation and insights generation.
• Strong problem-solving abilities and the ability to think critically.

What will make you successful :

• Bachelor’s degree in Business, Data Analytics, Information Management, or a related field.
• Experience in the financial industry may be preferred.
• Knowledge of data visualization techniques and tools.
• Strong written and verbal communication in English; Spanish, Portuguese or French are a plus.
• 3+ years of experience in a similar role.

What we offer

We put you in control of your career.

We give you a competitive package.

We help you perform at your best.

We help you make a difference.

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.

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