Doctor Team Lead - Italy

Impress; Barcelona; On-site; EUR 90,000 - 125,000; Full time

Benefits offered by this job

High-end dental equipment

Modern dental centers

Ongoing training

Dedicated patient support team

International clinic network

Clear career path

Discounts on aligner treatments

Job summary

Impress is seeking a Doctor Team Lead to support, train, and empower doctors across our international clinic network. You will review treatment plans, guide clinicians, and design training programs to raise clinical quality and patient experience.

Expect travel between HQ and clinics and active involvement in patient care escalation. This leadership role requires fluent Italian, and strong Spanish and English, with a dental degree and experience supervising a medical team.

Qualifications

• Degree in dentistry or orthodontics required.
• Solid clinical experience, ideally with aligners and digital technologies.
• Experience supervising or coordinating a medical team.
• Strong communication and leadership abilities.

Responsibilities

• Review and approve treatment plans and refinements across clinics.
• Be the first point of contact for doctors and auxiliaries.
• Build and manage the front-line support team and processes.
• Coordinate between clinics and HQ in Barcelona.
• Design and deliver training programs for clinicians.
• Monitor quality reports and patient feedback to drive improvements.
• Ensure compliance with tools and process standards across clinics.

Skills

Leadership

Clinical leadership

Team supervision

Digital dentistry

Communication

Education

Degree in dentistry or orthodontics

Tools

Patient tracking software

Job description

At Impress, we're reinventing orthodontics. We're the largest digital orthodontic chain in Europe — 140+ clinics, 10 countries, and the #1 Invisalign partner on the continent. Our team is obsessed with teeth, digitalization, and giving patients an experience they actually love.

We're looking for a Doctor Team Lead to support, train, and empower our doctors across every clinic in Italy — raising clinical quality and making sure every patient gets a world-class experience.

What We Offer

• High-end, high-performance technical equipment, so you can focus on what matters.
• Modern, fully renovated dental centers across our international network.
• Ongoing training to keep sharpening your clinical and leadership skills.
• Support from a general practitioner for anything outside orthodontics.
• A dedicated patient support team, available 7 days a week via our treatment tracking app, alongside clinical appointments.
• An international network of colleagues across the EU and USA.
• An energetic clinical team that genuinely listens to each other.
• Clear career path and growth opportunities.
• Special discounts on aligner treatments for you and your family.

How You'll Have Impact

• Review and approve treatment plans, eligibility, and refinements.
• Be the first point of support for doctors and auxiliaries across clinics.
• Build the team and process behind smooth, reliable front-line support.
• Act as the link between our clinics and HQ in Barcelona.
• Design training programs and processes that raise the bar clinic by clinic.
• Train teams on processes and training techniques.
• Monitor quality reports and NPS daily, keeping performance on track.
• Build and roll out improvement action plans where it's needed most.
• Track utilization and team efficiency daily, and run quality checks.
• Set up quality-monitoring procedures for hygienists, auxiliaries, and doctors on tools and process compliance.
• Step in on escalated patient cases — in clinic, by call, video, or email.
• Get involved in marketing moments: interviews, influencer visits, photoshoots, and social content.
• Split your time between HQ and clinics, bringing orthodontic expertise wherever it's needed.
• Travel and occasional weekend work come with the territory.
• Your drive and hard work will deliver nothing less than impressive results.

What You Need To Be Successful

• Italian spoken fluently, Spanish & English are also mandatory
• Degree in dentistry or orthodontics, registered with the Dental Association.
• Solid clinical experience, ideally with aligners and digital technologies.
• Experience supervising or coordinating a medical team.
• Comfort with digital tools and patient tracking software.
• Ability to validate treatment plans and manage complex cases.
• Natural leadership, strong organization, and excellent communication.
• A relentless focus on patient excellence and continuous improvement.
• Professional English; another language is a plus.
• Willingness to travel frequently across our international clinic network.

At Impress, we celebrate diversity and are committed to building an inclusive environment for everyone.