Director, Market Management

Expedia Group; Madrid; Presencial; EUR 80.000 - 120.000; Jornada completa

Descripción de la vacante

A leading company in the travel sector is seeking a Director of Market Management to lead regional teams and exceed revenue targets. The ideal candidate will possess strong leadership and consultative skills, with a focus on building relationships and driving business growth. This role involves managing a diverse team and requires significant experience in the hospitality or travel industry. Join us to shape the future of travel with exciting perks and a supportive work environment.

Servicios

Flexible work model

Generous time-off

Parental leave

Career development resources

Exciting travel perks

Formación

• 10-12 years experience in managing geographically dispersed organizations.
• Strong business insight with experience in consultancy environments.

Responsabilidades

• Lead multiple-level teams within Market Management.
• Develop strong successors throughout the organization.
• Influence external decision makers to partner with Expedia.

Conocimientos

Leadership

Consultative Account Management

Business Insight

Communication

Educación

Bachelor’s or Master’s degree

Descripción del empleo

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Director, Market Management

The Director of Market Management will have a strong background managing geographically diverse, results-oriented organizations, with an emphasis on consultative account management principles. With a core focus on leading regional Market Management teams, we see the key objective of this role will be to provide the guidance and leadership to teams to ensure that revenue targets are exceeded within the region.

You will bring a strong eye for business coupled with marketplace knowledge, multi-layer people leadership, and a high level of consulting account management expertise to the role.

In addition, you will motivate, coach and mentor a diverse and geographically fragmented organization will ensure success within this assignment.

The ability to operate in highly complex regulatory and industrial frameworks and establish and develop great relationships with both internal and external customers will be a key to the success of the role.

What you'll do:

Focus primarily on leading a multiple-level team within Market Management and regional accounts, and acting as the regional representative for internal or external Expedia Group (EG) initiatives

We will ask you to Execute on leadership strategy and commit to exceeding plan number

Coaches peers and team members in executing against strategies and teaches the subtleties of account managing strategic or high-impact agreements

Develop strong successors throughout the organization

Lead initiatives across multiple regions/Super Region level requiring cross team/functional collaboration

Support local & regional chain discussions and directly manage various relationships at this level

Participates in industry events and speaking engagements to share deep industry knowledge, forming long-term, influential relationships in the process

Gains deep insight into the market through developing long-term strategic alliances and partnerships that increase the company's competitive advantage and delivers intelligence to internal competitive tools

Guides Market Managers in prioritizing opportunities for business growth and supports negotiations in the field when beneficial

Focuses on developing mutually beneficial internal relationships across the company functions in the pursuit of innovative opportunity development. Drives internal, cross-functional navigation to facilitate and solve issues encountered by the team

Influences external decision makers to partner with Expedia and to expand Expedia’s industry influence within various markets. Monitors the industry for creative ideas and solutions that can be used with partners

Leads the organization by communicating strategy and market insights, fostering an agile work environment, identifying and coaching talent, and building an external and internal pipeline

Other reasonable duties, as assigned

Supervision to be Exercised over 6 Area Managers and 45 IC's

Guidance to be received from Senior Director, Market Management

Who you are:

Bachelor’s or Master’s degree in a related field; or equivalent related professional experience

10-12 years progressive experience in managing geographically dispersed organizations, ideally in the hospitality or travel industry

Previous experience in commercially driven roles across a multinational organizational

Past success in mentoring and building multi-layer leadership organizations that cater to long-term customer relationships

Strong business insight with a desire to have experience in consultancy related environments

Monitor and successfully lead individual marketplace success with the core goal of exceeding revenue targets

Execute marketplace initiatives by maximizing margin opportunity, obtaining lodging rates and availability information, and driving long-term relationships with our supply partners

Drive relevant data sets and deliver actionable information to the assigned customer base

Excellent knowledge and understanding of yield management principles and practices

Strong focus on “team” with a “get it done” attitude

Experience working in a flexible, fast-paced ever-changing and challenging environment

Establish and build healthy working unions

Evaluate with an understanding of products, services, and the market for the purpose of obtaining favorable arrangements for Expedia

Convey, receive and interpret ideas and information, present information appropriately to a diverse range of audiences, and influence partner decisions

Encourage, motivate, and guide individuals and teams in learning and improving effectiveness and develop and improve performance

Develop goals, ideas, and initiatives that improve the organization's performance, manage costs, and motivate change at all levels

Driving high standards for individual, team, and organizational accomplishment; tenaciously working to meet or exceed challenging goals; deriving satisfaction from goal achievement and continuous improvement

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request .

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs .

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Director, Market Management

The Director of Market Management will have a strong background managing geographically diverse, results-oriented organizations, with an emphasis on consultative account management principles. With a core focus on leading regional Market Management teams, we see the key objective of this role will be to provide the guidance and leadership to teams to ensure that revenue targets are exceeded within the region.

You will bring a strong eye for business coupled with marketplace knowledge, multi-layer people leadership, and a high level of consulting account management expertise to the role.

In addition, you will motivate, coach and mentor a diverse and geographically fragmented organization will ensure success within this assignment.

The ability to operate in highly complex regulatory and industrial frameworks and establish and develop great relationships with both internal and external customers will be a key to the success of the role.

What you'll do:

• Focus primarily on leading a multiple-level team within Market Management and regional accounts, and acting as the regional representative for internal or external Expedia Group (EG) initiatives

• We will ask you to Execute on leadership strategy and commit to exceeding plan number

• Coaches peers and team members in executing against strategies and teaches the subtleties of account managing strategic or high-impact agreements

• Develop strong successors throughout the organization

• Lead initiatives across multiple regions/Super Region level requiring cross team/functional collaboration

• Support local & regional chain discussions and directly manage various relationships at this level

• Participates in industry events and speaking engagements to share deep industry knowledge, forming long-term, influential relationships in the process

• Gains deep insight into the market through developing long-term strategic alliances and partnerships that increase the company's competitive advantage and delivers intelligence to internal competitive tools

• Guides Market Managers in prioritizing opportunities for business growth and supports negotiations in the field when beneficial

• Focuses on developing mutually beneficial internal relationships across the company functions in the pursuit of innovative opportunity development. Drives internal, cross-functional navigation to facilitate and solve issues encountered by the team

• Influences external decision makers to partner with Expedia and to expand Expedia’s industry influence within various markets. Monitors the industry for creative ideas and solutions that can be used with partners

• Leads the organization by communicating strategy and market insights, fostering an agile work environment, identifying and coaching talent, and building an external and internal pipeline

• Other reasonable duties, as assigned

• Supervision to be Exercised over 6 Area Managers and 45 IC's

• Guidance to be received from Senior Director, Market Management

Who you are:

• Bachelor’s or Master’s degree in a related field; or equivalent related professional experience

• 10-12 years progressive experience in managing geographically dispersed organizations, ideally in the hospitality or travel industry

• Previous experience in commercially driven roles across a multinational organizational

• Past success in mentoring and building multi-layer leadership organizations that cater to long-term customer relationships

• Strong business insight with a desire to have experience in consultancy related environments

• Monitor and successfully lead individual marketplace success with the core goal of exceeding revenue targets

• Execute marketplace initiatives by maximizing margin opportunity, obtaining lodging rates and availability information, and driving long-term relationships with our supply partners

• Drive relevant data sets and deliver actionable information to the assigned customer base

• Polished Communication & Influencing capabilities

• Excellent knowledge and understanding of yield management principles and practices

• Strong focus on “team” with a “get it done” attitude

• Experience working in a flexible, fast-paced ever-changing and challenging environment

• Multiple language skills desirable

• Establish and build healthy working unions

• Evaluate with an understanding of products, services, and the market for the purpose of obtaining favorable arrangements for Expedia

• Convey, receive and interpret ideas and information, present information appropriately to a diverse range of audiences, and influence partner decisions

• Encourage, motivate, and guide individuals and teams in learning and improving effectiveness and develop and improve performance

• Develop goals, ideas, and initiatives that improve the organization's performance, manage costs, and motivate change at all levels

• Driving high standards for individual, team, and organizational accomplishment; tenaciously working to meet or exceed challenging goals; deriving satisfaction from goal achievement and continuous improvement

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request .

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs .

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

About the company

Expedia Group is an American online travel shopping company for consumer and small business travel.