Director, Business Solution Architect Salesforce (Native Spanish Speaker)

EPAM Systems, Inc.; España; Híbrido; EUR 110.000 - 160.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private health insurance

EPAM Employees Stock Purchase Plan

100% paid sick leave

Referral Program

Professional certification

Language courses

Descripción de la vacante

EPAM Systems, Inc. in Spain seeks a Director – Business Solution Architecture to lead Salesforce architecture strategy and delivery for large enterprise clients, with remote work and occasional office presence.

You will guide cross-functional teams, mentor Salesforce professionals, and align business requirements with technical strategy. The role requires 7+ years in CRM and Salesforce, strong integration and UX knowledge, and fluency in Spanish and English.

Formación

• 7+ years of CRM industry experience across full lifecycle implementations.
• 7+ years of Salesforce experience including 5+ years leading solution architecture design.
• Advanced knowledge of Salesforce configuration and custom development.
• Expertise in Sales Cloud, Service Cloud, Community Cloud, Data 360 and Agentforce.
• Proven ability to design and optimize business processes across systems.
• Strong knowledge of integration architecture and user experience principles.
• Excellent written and verbal communication in Spanish and English.
• Relevant Salesforce certifications (Administrator, Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder).

Responsabilidades

• Lead functional and technical architecture for Salesforce projects.
• Facilitate discovery sessions to analyze business needs and pain points.
• Engage stakeholders to define outcomes, success criteria, and solution design.
• Translate business requirements into user stories and architected Salesforce solutions.
• Develop capability and platform roadmaps aligned with client strategy.
• Support sales efforts with technical presentations and solution sizing.

Conocimientos

Salesforce solution architecture

Stakeholder management

Discovery sessions

User stories

Solution design

Integration architecture

Bilingual Spanish/English

Herramientas

Salesforce

Data 360

Agentforce

Descripción del empleo

We're looking for a Director – Business Solution Architecture to join our team in Spain in a remote working mode (once a month office presence can be required). In this role, you will lead Salesforce solution architecture strategy and implementation, ensuring the delivery of innovative, scalable solutions for large enterprise clients. Your impact will drive digital transformation across multiple industries including retail, media, healthcare, insurance and finance. You will play a key role in aligning business requirements with technical strategy, guiding cross-functional teams, and mentoring Salesforce professionals to achieve business outcomes.ResponsibilitiesLead functional and technical architecture for Salesforce projectsFacilitate discovery sessions to analyze business needs and pain pointsEngage stakeholders to define outcomes, success criteria, and solution designTranslate business requirements into user stories and architected Salesforce solutionsPerform fit-gap analysis and create comprehensive solution design documentsEstimate level of effort for proposed solutions and articulate benefits and risksDevelop capability and platform roadmaps aligned with client strategyProvide thought leadership to improve operations using Salesforce capabilitiesBuild strong client relationships and act as a trusted advisorSupport sales efforts with technical presentations and solution sizingRequirements7+ years of CRM industry experience across full lifecycle implementations7+ years of Salesforce experience including 5+ years leading solution architecture designAdvanced knowledge of Salesforce configuration and custom developmentExpertise in Sales Cloud, Service Cloud, Community Cloud, Data 360 and AgentforceProven ability to design and optimize business processes across systemsStrong knowledge of integration architecture and user experience principlesExcellent written and verbal communication skills in Spanish and EnglishExperience in writing user stories and applying design thinking conceptsRelevant Salesforce certifications (Administrator, Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder)Additional industry certifications like FSL, CPQ, or B2C preferredNice to haveExperience performing technical support during sales cyclesBackground in multiple CRM platforms in addition to SalesforceExperience in Agentic AI, including different LLMsWe offerPrivate health insuranceEPAM Employees Stock Purchase Plan100% paid sick leaveReferral ProgramProfessional certificationLanguage coursesEPAM is a leading digital transformation services and product engineering company with 61,700+ EPAMers in 55+ countries and regions. Since 1993, our multidisciplinary teams have been helping make the future real for our clients and communities around the world. In 2018, we opened an office in Spain that quickly grew to over 1,450 EPAMers distributed between the offices in Málaga, Madrid and Cáceres as well as remotely across the country. Here you will collaborate with multinational teams, contribute to numerous innovative projects, and have an opportunity to learn and grow continuously.Why Join EPAMWORK AND LIFE BALANCE. Enjoy more of your personal time with flexible work options, 24 working days of annual leave and paid time off for numerous public holidays.CONTINUOUS LEARNING CULTURE. Craft your personal Career Development Plan to align with your learning objectives. Take advantage of internal training, mentorship, sponsored certifications and LinkedIn courses.CLEAR AND DIFFERENT CAREER PATHS. Grow in engineering or managerial direction to become a People Manager, in-depth technical specialist, Solution Architect, or Project/Delivery Manager.STRONG PROFESSIONAL COMMUNITY. Join a global EPAM community of highly skilled experts and connect with them to solve challenges, exchange ideas, share expertise and make friends.