Direct Service Graduate

Puig SL; Barcelona; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

International environment

Learning and development opportunities

Competitive compensation package

Job summary

Puig is seeking a logistics coordinator in Barcelona to support follow-up shipments from HQ Warehouse to final customers, acting as the interface between Local Customer Service and carriers. You will organize transport, monitor deliveries, review POD dates for invoicing, and analyze incidents with carriers to reduce delivery issues.

This role requires English at a full professional level and a degree in Engineering or Business Administration, with a Master’s in Logistics a plus.

Qualifications

• Graduated in Engineering or Business Administration Bachelor’s Degree
• A Master’s Degree in Logistics would be a plus
• English Full Professional
• Problem-solving skills
• Well organized: close attention to detail
• Alignment & compliance: walking the talk
• Commitment

Responsibilities

• Follow-up Deliveries from HQ Warehouse to final customers
• Organize and coordinate direct transport with carriers and HQ Warehouse
• Follow-up direct shipments to ensure service to final customers
• Communicate with Local Customer Service to resolve customers’ complaints
• Analyze logistics incidences and take action with carriers to reduce delivery issues
• Prepare documents for specific countries and ensure POD date accuracy for invoicing
• Monitor returns and maintain contact with Local customer service and carrier

Skills

English (Full Professional)

Problem-solving skills

Team spirit

Well organized

Alignment & compliance

Commitment

Education

Bachelor’s degree in Engineering or Business Administration

Master’s Degree in Logistics

Job description

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Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.

Who we are

Puig is a home of Love Brands within a family company that furthers wellness, confidence and self-expression while leaving a better world. For more than a century, our entrepreneurial spirit and passion for creativity have made us a challenger in the premium beauty industry.

With 17 Love Brands across Fragrance and Fashion, Makeup and Skincare, we create stories that connect with people’s emotions and are powered by a global team of over 13,000 passionate professionals. With products sold in more than 150 countries and €5,042 million in net revenue in 2025, and guided by strong values and sustainability commitments, Puig continues to grow as a Home of Creativity: an open-minded space where Creators Of All Kinds are empowered to thrive, innovate and express who they are.

The Opportunity

To follow-up shipments from HQ Warehouse to final customers.Interface between Local Customer Service and carriers.

What you'll get to do

• To follow-up Deliveries:
• To organize and coordinate direct transport with carriers and HQ Warehouse.
• To follow-up direct shipments in order to ensure the service to the final customers.
• To communicate with Local Customer Service to solve customers’ complaints.
• To analyze logistics incidences and take action with carriers to reduce delivery issues.
• To carry out the tasks of issuing and preparing documents for specifics countries.
• To review POD (Proof of Delivery) date is correctly entered to ensure proper invoicing.
• To monitor returns being in contact with Local customer service and carrier.

We'd love to meet you if you have

Experience:

No experience needed. Any additional experience will be a plus.

Education:

• Being already Graduated in Engineering or Business Administration Bachelor’s Degree
• A Master’s Degree in Logistics would be a plus

Languages:

• English Full Professional
• Problem-solving skills
• Team spirit
• Well organized: close attention to detail
• Alignment & compliance: walking the talk
• Commitment

We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.

What you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

Puig 2024. This information is privileged, confidential and contains private information. Any reading, retention, distribution or copying of this communication by any person other than its intended recipient is prohibited.