HAYS IT is collaborating with the main company in the pharmaceutical sector TOP 10 pharma . They create innovative medicines for people and animals, adding value through innovation for the three business areas human pharmaceuticals, animal health and biopharmaceutical contract manufacturing.
We are seeking a Social Media Listening Specialist to join their SEO and Social Media Listening team. The ideal candidate will have expertise in social media listening strategies and tools.
Responsibilities :
- Develop comprehensive social media listening strategies across all Human Pharma products and support market monitoring for future launches.
- Collect briefings from clients and create dashboards for monitoring specific topics.
- Utilize social media listening tools (primarily Sprinklr) to monitor patient and HCP conversations across multiple platforms.
- Cross-match key insights obtained in this platform with other marketing tools, like SEM Rush and other platforms and data sources.
- Analyze social media data to identify trends, sentiment, and insights relevant to pharmaceutical marketing and medical affairs.
- Create insightful reports and present findings to diverse stakeholders including marketing teams, medical teams, and customer insights managers.
- Translate complex social media listening concepts into easy-to-understand insights with actionable recommendations.
- Develop and implement AI-powered analysis projects to enhance data interpretation and reporting capabilities.
- Monitor conversations in multiple languages, with English as primary focus and additional languages as needed.
- Collaborate with the Social Media Listening coordinator and existing analyst to optimize project workflows.
- Work closely with regulatory teams to ensure compliance in social media monitoring and reporting.
- Stay up-to-date with the latest developments in social media listening, AI technologies, and pharmaceutical digital marketing trends.
- Support cross-functional projects connecting social media insights with SEO, paid media, and broader marketing strategies.
Requirements :
- At least 3+ years of hands-on experience in social media listening and analysis, with deep understanding of monitoring tools and methodologies.
- Proficiency in social media listening platforms (Sprinklr experience highly preferred).
- Experience in pharmaceutical or healthcare social media monitoring is preferred but not mandatory.
- Strong skills in data analysis, interpretation, and report creation, with ability to adapt insights to different stakeholder requirements.
- Experience with AI tools and technologies for data analysis and insight generation.
- Proven track record in stakeholder management and presenting complex data to diverse audiences.
- Experience in digital marketing areas such as SEO, paid media, or marketing strategy is a significant plus.
- Ability to work with multilingual social media content and global market insights.
- Strong analytical mindset with experience in translating data into actionable business recommendations.
- Experience working in the pharmaceutical industry environment and understanding of regulatory considerations.
What We Offer :
- Long-term contract opportunity.
- Possibility of homework (1 office day per month) - Location : Barcelona.
If you are passionate about digital marketing, please register for this opportunity so we can share more details.