Digital Marketing Specialist - German speaker

MotorK; Madrid; Presencial; EUR 35.000 - 55.000; Jornada completa

Descripción de la vacante

An established industry player in automotive technology is seeking a passionate Digital Marketing Specialist fluent in German and English. This role involves setting up innovative SaaS products tailored for the German market, ensuring an exceptional customer experience through effective communication and problem-solving. You will collaborate with a dynamic international team, managing client requests and configuring web-based solutions. If you are eager to contribute to the future of automotive marketing and thrive in a fast-paced environment, this opportunity is perfect for you.

Formación

• Experience in stakeholder management and technical support for web products.
• Strong knowledge of WordPress and ability to convert layouts into HTML.

Responsabilidades

• Set up SaaS products according to client requirements for the German market.
• Manage client requests and prioritize workflow effectively.
• Collaborate with R&D and Success Manager to control project scope.

Conocimientos

Customer Communication

Problem-Solving

Stakeholder Management

Technical Support

SEO Knowledge

HTML Conversion

WordPress CMS

Fluent in German

Fluent in English

Herramientas

CRM

ERP

CMS

Marketing Automation Platforms

Descripción del empleo

Digital Marketing Specialist - German speaker - Madrid - MotorK

Seniority Level: Mid-Senior level

MotorK is the leading sales and marketing technology company in Europe, specializing in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.

We are on a fast and ambitious trajectory and serving 90% of the automotive manufacturers. To continue our growth, we are hiring new talents. If you want to spark the future of the automotive world, join us.

We're headquartered in Milan, Italy, where you’ll find most of our employees but the teams you'll work with are across Europe and the UK.

The Role

We are looking for a talented Digital Marketing Specialist to join our international Activation team. The role will cover operations for Germany, with the rest of the team working from all across Europe and the UK. The Digital Marketing Specialist will be responsible for the set up of our SaaS products, in accordance with clients' requirements for the German market.

Responsibilities

• Gather all the information required to set up the SaaS product for the customer
• Manage client requests and prioritize workflow
• Perform all the necessary tasks to configure the websites and the CRM for the customer to use the SaaS
• Perform the necessary product configuration to fulfill the customer requirements
• Present the progress and the final product to the customer and answer queries
• Tickets management in collaboration with R&D team
• Follow up with developers and product expert teams
• Cooperate with Success Manager in controlling the project scope (avoid scope creeping)

Requirements

Our ideal Digital Marketing Specialist will have previous experience working in a stakeholder management environment, as well as providing technical support in the set up of web-based products, using CMS tools. As well as:

• Excellent customer communication and problem-solving skills
• Capability to act as “power user” for complex business applications like CRM, ERP, CMS, Marketing automation platforms
• Strong knowledge in WordPress CMS
• Ability to convert comprehensive layout and wireframes into working HTML pages
• Notion in SEO, such as loading content, creating titles, SEO tags, and descriptions
• Understanding of PHP development will be appreciated
• German native level, as well as fluent English