Digital Content Specialist (Content Editor)

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Digital Content Specialist (Content Editor), Madrid

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Client:

Location:

Madrid, Spain

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

27.04.2025

Expiry Date:

11.06.2025

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Job Description:

Position Summary

Radisson is currently looking for a Digital Content
Specialist (Content Editor) who will be responsible for on-time delivery of
digital content on its multi-lingual global e-commerce RadissonHotels.com and
Radisson Hotels app to join its new Digital Experience Center of Excellence in
Madrid. This is an exciting opportunity to be part of a multinational team made
of digital experts that aims at transforming the way Radisson engages with
guests digitally to make their travel experience special, Every Moment
Matters.

The right person for this role:

• Is a Native English Speaker
• Is Digital savvy and passionate about digital and
  websites
• Has a strong attention to details and seeks
  quality
• Sets a high bar for themself
• Likes to solve problems and thinks creatively
• Is adaptable/resilient and knows how to handle
  the unexpected
• Is intellectually curious and creative
• Is organized and able to navigate competing
  priorities
• Can evaluate, suggest and adapt content to make
  it perfect for the website and app.

Mission

The Digital Content Specialist at Radisson
Hotel Group has the role to ensure that RadissonHotels.com and Radisson Hotels
app display fresh and high-quality content (both text and visual elements) to
help the user making a booking decision. Specifically, the purpose of this role
is to:

• Work with the content tools (CMS, DAM and
  Translation flows) in order to keep the digital channels up-to-date and
  appealing to the customers.
• Support the hotel content needs in order to drive
  business to the properties
• Ensuring compliance to brand guidelines and
  superior content quality to the website and app.

Responsibilities

The Digital Content Specialist has the
responsibility to:

• Create new content for hotels that will be
  onboarded to RadissonHotels.com and Radisson Hotel app following
  guidelines and technical requirements
• Operate the Content Management System (CMS) to
  publish content on the website and app.
• Manage requests from intake of request, receiving
  copy and images, loading into CMS, and publishing to the site.
• Manage the sending of translations process on
  content requests through CMS.
• Ensure workflow remains nimble and updates are
  handled as quickly and efficiently as possible.
• Review reported content requests and resolve the
  requests accordingly
• Follow and uphold Brand and Site style guides and
  standards, guidelines provided by the SEO team and ADA compliance.
• Keep current on the latest editorial and user
  experience techniques and share best-practice examples with team members
• Maintain high-standard web content on
  RadissonHotels.com and Radisson Hotel app

Requirements/Skills

The Digital Content Specialist must possess the
following requirements and skills:

• A high/native
  level of English
• A working to high level knowledge of French is a
  plus.
• Balance multiple projects, assignments, and
  launches simultaneously within a fast-paced, ever-changing work
  environment.
• Ability to adapt to rapidly changing,
  time-constrained launch schedules.
• Highly detail-oriented, organized, and patient.
• High degree of ownership and accountability.
• Experience using a multi-lingual web content
  management system
• Familiar with ticketing systems and SLA
  Compliance (Workfront knowledge is a plus)
• Experience managing content for a global audience
  preferred.
• Basic working knowledge of HTML.
• Capable of working cross-functionally across
  teams.
• Ability to work with technical staff to
  communicate issues.